Email Fraud Alert works with Gmail (via Chrome extension) and Microsoft 365/Outlook (via Office add-in). For Outlook, you'll need a Microsoft 365 subscription—the add-in doesn't work with on-premises Exchange servers or older Outlook versions connected to non-Microsoft email providers.
Does the extension read my email content?
No. We only analyze email metadata—sender address, display name, reply-to address, and domain information. The actual content of your emails is scanned locally for keywords but is never transmitted to our servers. Your privacy is protected.
What does "lookalike email" mean?
Fraudsters often create email addresses that look almost identical to legitimate contacts. For example, if you know mary at company dot com, an attacker might use maryy at company dot com, marv at company dot com (with a 'v' instead of 'y'), or mary at company dot co. Our extension compares incoming emails against your contacts to catch these tricks.
How do I install the extension?
For Gmail: Install from the Chrome Web Store, then grant permission to access your Google Contacts when prompted.
For Outlook: Go to the Microsoft AppSource store, search for "Email Fraud Alert," and click "Get it now." The add-in will appear in your Outlook ribbon when viewing emails.
Does this guarantee I won't be defrauded?
No tool can guarantee 100% protection. Email Fraud Alert is designed to detect the most common fraud tactics and warn you before you take action. However, sophisticated attackers may use methods that evade detection. Always verify wire instructions by calling a known phone number (never one provided in the email) before sending any money.
I got a warning but the email is legitimate. What do I do?
False positives can happen, especially with new contacts or unusual domain structures. If you're confident the email is legitimate, you can dismiss the warning. The warning gives you a moment to pause and verify, which is exactly what you should do with any email involving money or sensitive information.
How do I cancel my subscription?
Email us at support@emailfraudalert.com with the email address associated with your account, and we'll cancel your subscription immediately. You'll retain access until the end of your current billing period.
Do you offer refunds?
We don't provide refunds for partial billing periods, but you can cancel anytime and won't be charged again. At $1.99/month, you're protecting your money and your reputation.