These Scams Are Real.
They Happened to Real People.

Every case below is based on documented incidents reported by law enforcement, government agencies, organizations, or trusted news sources. Real scams. Real losses. Real consequences.

If it happened to them, it can happen to anyone.

These are not people who fell for obvious junk mail. They are homeowners, finance teams, CEOs, universities, a central bank, and some of the biggest companies in the world. An 85-year-old retiree handed $200,000 in gold coins to a stranger in a black Mustang. Google and Facebook wired $122 million to a man with a laptop and a spoofed domain name. An Austrian aerospace CEO was fired after his company lost $47 million to a single fake email. A first-time Chicago homebuyer lost her entire down payment in a wire transfer that took under an hour.

This is the power of Read-Time Fraud Detection.
This is the protection of EFA.

Every case below is real. Every loss is documented. And every EFA warning shown is tied to what investigators, victims, courts, companies, or security researchers actually found. Choose a case below to see what happened, the warning EFA looks for, and why it matters — or simply keep scrolling.

Select any case to jump directly to the story

Government & Public Agencies

Schools & Universities

Individuals

Seniors

It All Started With an Email.

Not a phone call. Not a letter. Not a knock at the door. An email. An 85-year-old retiree. Facebook's finance team. An Austrian aerospace CEO. A first-time homebuyer in Chicago. Britain's largest automaker. Different people, different countries, different dollar amounts — but the same entry point every time.

Business

Named Victim — Documented Loss 2025 United Kingdom Targeted Phishing Attack

It Started With an Email. It Shut Down Britain's Largest Automaker.

Estimated Economic Impact
£1.9 BILLION

Jaguar Land Rover was hit by a major cyberattack in 2025. Security researchers investigating the attack identified targeted phishing emails, stolen employee passwords, and manipulation of staff among the methods tied to the attackers. JLR never disclosed the precise point of entry.

JLR shut down its global systems and paused production for five weeks. The disruption spread through its dealers, suppliers, and the wider automotive supply chain. JLR reported £196 million in cyber-related costs, while the UK's Cyber Monitoring Centre estimated the wider economic impact at £1.9 billion across more than 5,000 organizations, calling it the most financially damaging cyber event ever to hit the UK.

EFA Warning Not established by the public record

We don't know enough about the original phishing email to say exactly which EFA warning would have appeared. What we do know is that an email helped start an attack that ultimately caused enormous damage. EFA is there for that moment — when the email first arrives and someone has to decide whether to trust it.

Named Victim — Documented Loss 2013 – 2019 Lithuania → USA Fake Vendor Invoice

Facebook and Google Wired $122 Million to a Fake Vendor

Total Stolen
$122,000,000

Evaldas Rimasauskas registered a real company in Latvia and gave it the same name as Quanta Computer — a legitimate Taiwan-based hardware manufacturer that did real business with Facebook and Google. Not a near-miss spelling. The actual name. Over two years, he sent fraudulent invoices with spoofed email addresses, along with forged contracts and fake corporate seals. Employees at both tech giants wired payments to bank accounts he controlled in Latvia, Cyprus, Hungary, and Hong Kong.

Facebook wired nearly $100 million. Google wired over $23 million. Rimasauskas was extradited from Lithuania, pleaded guilty to wire fraud, and was sentenced to five years in federal prison. He was ordered to forfeit $49.7 million and pay $26.5 million in restitution.

The company name on these invoices was not even a near-miss — he had registered a real company using the supplier's real name, so the name checked out. What did not check out was the address the mail came from. If an invoice arrives from vendor@acme-co.com instead of the vendor@acme.com address you know, EFA warns you. If the email also tells you to pay a new bank account, EFA warns you about that too.

Named Victim — Documented Loss 2016 Belgium Fake Message From the Boss

A Bank Lost €70 Million to a Fake Boss.

Total Loss
€70 MILLION

Belgian bank Crelan disclosed losses of €70 million to a fraud organized from abroad. Belgian press reported it was CEO fraud, with a fake “boss” pressuring an employee.

Crelan said none of its clients were affected and it could absorb the loss from reserves.

EFA warns you when an email carries the words and pressure that come with urgent money requests. A pause to check with the real boss is the whole defense.

Named Victim — Documented Loss August 2024 Luxembourg / United States Payment Switched

One Employee. Several Wire Transfers. A $60 Million Hole in the Accounts.

Expected Charge
USD $60 MILLION

Orion S.A. is a chemical manufacturer listed on the New York Stock Exchange. On August 10, 2024 the company determined that one of its employees — specifically not a senior executive — had been the target of a criminal scheme that resulted in multiple fraudulently induced outbound wire transfers to accounts controlled by unknown third parties. Nobody broke into Orion's systems. Someone convinced a person to send the money.

Orion told the SEC two days later that it expected a one-time pre-tax charge of roughly $60 million for the transfers it had not recovered. The same filing states the company found no evidence of any other fraudulent activity and does not believe the incident involved unauthorized access to its data or systems. Law enforcement was notified and Orion said it would pursue recovery, including through insurance.

The filing doesn't describe the messages the employee received, so we don't know exactly what EFA would have seen. What it does tell us is how the attack worked: one ordinary employee, several wire transfers, and no hacking at all. That is exactly the situation EFA is built for — an email asks someone to move money, and the last thing standing between the company and the loss is that person deciding to check first. Sixty million dollars left this company without a single system being breached.

Named Victim — Documented Loss January 2016 Ried im Innkreis, Austria Fake Message From the Boss

An Austrian Aerospace Giant Lost $47 Million to a Single Fake Email. The CEO Was Fired.

Total Loss
$47,000,000

FACC — an Austrian aerospace manufacturer that makes parts for Boeing, Airbus, and Rolls-Royce — received a fraudulent email impersonating its CEO, Walter Stephan. The email instructed an employee in the finance department to wire roughly €50 million to fund a "confidential acquisition." The employee complied. By the time FACC realized what had happened, the money had moved through banks in Slovakia and Asia.

FACC recovered about €10.9 million but took a €41.9 million loss. The company posted a pretax loss of €23.4 million for the fiscal year. The supervisory board fired CEO Walter Stephan and CFO Minfen Gu for "severely violating their duties" in what FACC dubbed the "Fake President Incident." The finance employee who executed the transfer was also dismissed.

An email saying something like "keep this confidential" while asking you to wire millions of dollars is exactly the kind of combination EFA warns about. The idea is simple: slow the person down before the money moves.

Named Victim — Documented Loss 2015 United States / Hong Kong Employee Impersonation

Fake Requests to the Finance Department Moved $46.7 Million Overseas.

Total Transferred
$46.7 MILLION

Ubiquiti told the SEC the fraud involved employee impersonation and fraudulent requests from an outside entity targeting its finance department. $46.7 million held by a Hong Kong subsidiary went to overseas accounts held by third parties.

Ubiquiti later reported recovering $16.7 million, a net loss of $30.8 million.

EFA warns you when an email uses a familiar name but comes from an address that doesn’t belong to that person, and when a message asks to send money somewhere new.

Named Victim — Documented Loss 2016 Germany Fake Documents and Identities

Fake Documents, Fake Identities, €40 Million Sent Abroad.

Total Loss
~€40 MILLION

German auto-parts maker Leoni said fraudsters used fake documents and identities through electronic communications to move about €40 million to accounts abroad.

Its stock fell and it lowered its annual forecast.

EFA warns you when an email is pushing a payment with the language these schemes rely on, so the request gets a second look before money moves.

Named Victim — Documented Loss July 2024 Singapore → Timor-Leste Fake Supplier Email

One Letter Changed. $42.3 Million Went to the Wrong Account.

Amount Transferred
$42.3 MILLION

A Singapore commodity firm received an email that appeared to come from one of its legitimate suppliers. The sender's email address differed from the real supplier's address by just one character — an “i” had been replaced with an “l.” The email instructed the company to send a pending payment to a new bank account in Timor-Leste. The company transferred $42.3 million.

The scam email arrived on July 15 and the transfer went out on July 19. Four days after that, the genuine supplier told the company it had never received the payment. Singapore Police filed a report and contacted INTERPOL, whose rapid payment-interception mechanism reached authorities in Timor-Leste within 24 hours. More than $39 million was withheld from the fraudulent account, roughly another $2 million was recovered in follow-up work, and seven suspects were arrested in Timor-Leste — over $40 million returned in total.

The fake supplier address was off by one letter. EFA would put the suspicious address next to the one you already know so you can see the difference. And when the same email says, "Send this payment to our new bank account," EFA warns about that too.

Named Victim — Documented Loss August 2019 Japan → Europe Payment Switched

A Toyota Supplier Followed Payment Directions That Were Never Real. It Cost ¥4 Billion.

Expected Loss
~$37 MILLION

On August 14, 2019, the European subsidiary of Toyota Boshoku Corporation — a Toyota Group parts maker that supplies car seats and interiors — acted on fraudulent payment directions sent by a third party and transferred company funds outside the company. Toyota Boshoku disclosed the incident on September 6, putting the expected loss at up to roughly ¥4 billion, about US$37 million.

The company said it became aware the directions were fraudulent shortly afterward, assembled a team of legal professionals, and reported the loss to local investigating authorities. Toyota Boshoku did not publish the contents of the email or the sender details.

If a normal supplier suddenly emails new banking instructions, EFA tells you to stop and verify them before paying. A quick phone call to a number you already have can be the difference between paying your supplier and paying a criminal.

Named Victim — Documented Loss 2015 United States Business Email Compromise

A Money-Transfer Company Lost $30.8 Million to an Email Scheme.

Total Loss
$30.8 MILLION

Money-transfer firm Xoom announced it lost $30.8 million to a business email compromise scheme.

EFA warns you when an email looks like an attempt to redirect a payment. Even companies that move money for a living can be fooled by one convincing message.

Named Victim — Documented Loss 2019 New York, United States Fake Message From the Boss

An Employee Followed Instructions From a Fake Executive. $29 Million Was Gone.

Total Transferred
~$29 MILLION

An employee of Nikkei America, the US subsidiary of the Japanese media group that then owned the Financial Times, transferred about $29 million based on instructions from someone posing as a Nikkei management executive.

Nikkei America hired lawyers and filed damage reports with authorities in the US and Hong Kong.

EFA warns you when an email pushes a money transfer and when a sender is using a manager’s name from an address that isn’t theirs.

Source Threatpost
Named Victim — Documented Loss 2024 United Kingdom / Hong Kong Fake Message From the Boss

He Suspected Phishing. Then the Video Call Convinced Him.

Total Transferred
~$25.6 MILLION

A finance employee in Arup’s Hong Kong office got an email from someone posing as the UK-based CFO about a secret transaction. He suspected phishing at first. Then he joined a video call where every “colleague” was a deepfake, and he sent HK$200 million (about $25.6 million) in 15 transfers.

He found out when he later checked with head office.

It started with an email, and his first instinct was right. EFA warns you when an email uses an executive’s name from an address that isn’t theirs and asks about moving money — backing up that instinct before anyone joins a call.

Source CNN via KEYT
Named Victim — Documented Loss March 2018 Netherlands → Dubai Fake Message From the Boss

A Secret Acquisition That Did Not Exist Cost Pathé €19.2 Million.

Total Loss
€19.2 MILLION

Between March 8 and March 27, 2018, the Dutch arm of the French cinema group Pathé received a series of emails purporting to come from the CEO of Pathé in France. They described a confidential acquisition of a cinema operator in the Gulf, said the matter "must remain strictly confidential," and asked that replies go only to a personal address. Four transfers totalling €19,244,304 went to an account in the name of Towering Stars General Trading in Dubai.

Pathé Nederland's managing director Dertje Meijer and financial director Edwin Slutter were suspended and dismissed. The details became public through an October 31, 2018 ruling of the District Court of Amsterdam in Slutter's unfair-dismissal claim, which found in his favor on the severance he was owed.

"This is confidential. Don't tell anyone. Send the money." Those are exactly the kinds of words EFA is looking for. When secrecy and a large payment request show up together, EFA gives you a reason to stop before following the instructions.

Named Victim — Documented Loss November 2018 India → Hong Kong Fake Message From the Boss

They Impersonated the CEO by Email — Then Held Conference Calls to Back It Up.

Total Loss
$18.6 MILLION

Attackers emailed the India head of Tecnimont SpA, part of the Italian group Maire Tecnimont, from an account that looked deceptively similar to one used by the group's CEO. They then staged a series of conference calls in which members of the group played the CEO, other senior Tecnimont executives, and a Swiss lawyer, to discuss a "confidential" acquisition in China. The India head was told the money could not be sent from Italy for regulatory reasons. He authorized three transfers in one week — $5.6 million, $9.4 million and $3.6 million — to banks in Hong Kong, where the funds were withdrawn within minutes.

The fraud surfaced when Tecnimont SpA's chairman visited India. The company dismissed its India chief and its head of accounts and finance.

The fake CEO's email address looked almost like the real one. EFA would show the two addresses together so the difference is much harder to miss. Add words like "confidential" and an urgent wire request, and there is even more reason to stop before sending anything.

Named Victim — Documented Loss 2024 Hungary Phishing Attack

One Phishing Attack Cost a Retailer €15.5 Million.

Total Loss
~€15.5 MILLION

European discount retailer Pepco (Pepco, Poundland, Dealz) said its Hungarian business lost about €15.5 million in cash to a “sophisticated fraudulent phishing attack.”

Its share price fell sharply after the announcement.

EFA warns you when an email looks like an attempt to redirect a company payment, giving the person handling it a reason to stop and verify.

Source SecurityWeek
Named Victim — Documented Loss June 2014 Omaha, Nebraska → China Fake Message From the Boss

Emails From the “CEO” and the “Auditor” Sent $17.2 Million to China.

Total Loss
$17.2 MILLION

Omaha grain company Scoular Co.’s controller received emails that appeared to come from the CEO, about a secret deal in China. They told him to get wire instructions from an employee at the company’s accounting firm, KPMG, but those emails came from the lookalike domain kpmg-office.com. The messages told him not to discuss the deal through other channels, and he wired about $17.2 million to a bank in China.

The controller no longer worked at the company. The FBI sought seizure warrants against the Shanghai company that received the money; none had been returned at the time of the report.

EFA warns you when an email comes from a domain made to look like a firm you work with, when a familiar name like your CEO’s is attached to an address that isn’t theirs, and when a message asks you to keep a payment secret.

Source CSO Online
Named Victim — Documented Loss June – July 2023 Malaysia Fake Supplier

The Supplier Asked for Payment to a New Account. Police Stopped RM28 Million on Its Way Out of the Country.

Amount Paid — Intercepted
RM28,361,636

A Malaysian company had been buying liquefied petroleum gas from an overseas supplier since January 2023. On June 22 it received an email from someone presenting as a representative of that supplier, instructing that payment be made to a new bank account. The company paid. It only learned it had been defrauded when the real supplier said the money had never arrived.

Bukit Aman's Commercial Crime Investigation Department, working with Bank Negara Malaysia and the banks involved, traced the transfers and stopped RM28,361,636 from reaching a foreign account. Its director, Datuk Seri Ramli Mohamed Yoosuf, described the method plainly: syndicates hack or monitor a company's email to watch its transactions, then pose as a business partner or supplier. His advice was equally plain — be wary of any instruction to change a bank account for payment, and phone the supplier to confirm.

The email said the supplier had a new bank account. That's enough for EFA to warn you. Even if the email address looks completely normal, changing where the money goes should always get a second check.

Named Victim — Documented Loss 2015 Ireland Business Email Compromise

An Airline Lost $5 Million to Business Email Compromise.

Total Loss
$5 MILLION

Irish airline Ryanair disclosed it lost $5 million to a business email compromise attack.

EFA warns you when an email looks like an attempt to redirect a payment, so the person about to send it checks first.

Named Victim — Documented Loss 2026 Newport, Rhode Island, United States Payment Switched

The Email Confirmed the Wire Instructions Were Accurate. They Weren’t.

Total Loss
$4,156,888.79

Chicago Title handled escrow on a remote commercial closing. The day before closing, its closer got wire instructions sending seller proceeds to a Citibank account in the name of Earnspark Global Concerns. An email that appeared to come from the seller’s side confirmed the instructions were accurate. The seller-side contact’s email had been compromised before closing.

The proceeds never arrived. Chicago Title sued in federal court in New York in February 2026 to freeze the account and recover the funds.

An email confirming wire instructions is not a confirmation if the email account itself is in the wrong hands. EFA warns you when payment instructions change and reminds you to verify by phone with a number you already have.

Named Victim — Documented Loss United States Business Email Compromise

Two Manufacturers. More Than $3.3 Million. Paychecks Delayed.

Total Loss
$3.3 MILLION+

A business email compromise scheme stole more than $3.3 million from two manufacturers, a boat builder and a ferry-engine maker. Federal prosecutors said the losses delayed or reduced employee pay and threatened the businesses.

EFA warns you when an email changes where a payment should go. One phone call to a known number is the check that protects everyone downstream, including the employees waiting on payroll.

Named Victim — Documented Loss United States Law Firm Wire Fraud

$3 Million Wired to a Fraudulent Account in Hong Kong.

Total Loss
$3 MILLION

Law firm Holland & Knight was sued after $3 million was wired to a fraudulent account in Hong Kong.

EFA warns you when an email changes where a payment should go, the moment a quick phone call matters most.

Source IT Accuracy
Named Victim — Documented Loss United States Law Firm Wire Fraud

A Global Law Firm Lost $2.5 Million to a Fraudulent Wire.

Total Loss
$2.5 MILLION

Law firm Dentons lost $2.5 million to a fraudulent wire.

EFA warns you when an email changes where a payment should go, so the wire gets checked before it is sent.

Source IT Accuracy
Named Victim — Documented Loss 2022 United States Fake Supplier

The Request Came From a Business Partner’s Real Email Address.

Amount Wired — Later Recovered
$2,462,000

A company that sells lead-frame products to the semiconductor industry got an email requesting a change of payment information from what appeared to be the true email address of a business partner it regularly bought equipment from. It wired $2,462,000 to the fraudster’s account.

The United States civilly forfeited the $2,462,000.

When the address looks right, the request itself is the warning sign. EFA warns you when an email asks to change payment information and reminds you to confirm it by phone first.

Named Victim — Documented Loss September 2020 Australia → Singapore Fake Internal Invoice

The Invoice Emails Looked Like They Came From Staff. The Bank Details Did Not.

Total Paid
AUD 2.67 MILLION

In September 2020, offenders claiming to be staff sent internal invoice emails to an Australian company's finance area — the same routine paperwork that team processes every day, but with the bank details altered. Finance paid twice: AUD 519,545, then AUD 2,148,938. Both payments went to an account in Singapore.

The Australian Federal Police coordinated with INTERPOL and the Singapore Police Force. The first transfer had already been drained by the offenders, but the second was intercepted after the bank was alerted — AUD 2.1 million of the AUD 2.67 million was recovered. The AFP published the case as part of a disclosure that business email compromise had cost Australian victims more than $79 million in twelve months.

An invoice can look completely ordinary and still send the money to the wrong account. If the email changes the banking details, EFA warns the finance team to verify them before paying.

Named Victim — Documented Loss 2025 Louisiana, United States Payment Switched / Lookalike Address

One Letter Changed in an Email Address. $932,881.72 Went to the Wrong Account.

Amount Wired
$932,881.72

A title company got an email from a nearly identical address with one letter changed, asking it to change a payoff amount and generate the payment. It wired $932,881.72 to the account in that email.

EFA warns you when a sender’s address is a near-copy of one you know, and when an email changes where or how a payment should go. A single changed letter is easy to miss by eye and easy for EFA to point out.

Source WAFB
Named Victim — Documented Loss 2025 United States Compromised Email / Vendor Payments

Its Own Email Was Used Against It.

Total Loss
~$500,000

Mining company NioCorp told the SEC attackers compromised its systems and used its email in a business email compromise scheme, causing misdirected vendor payments of about $500,000.

EFA warns you when an email changes where a vendor payment should go — even when the email comes from an account that looks completely legitimate.

Source SecurityWeek
Named Victim — Documented Loss February 2020 New York, USA → Germany Fake Invoice

One Misspelled Letter in an Assistant's Address Cost Barbara Corcoran $388,700.

Amount Wired
$388,700

A scammer emailed the "Shark Tank" investor's bookkeeper posing as Corcoran's assistant, using an address that misspelled the real one by a single letter. The message carried an invoice for a real estate renovation — $388,700.11, from a company called FFH Concept GmbH in Germany. Nothing about that is odd for someone who invests in property, which is exactly why nobody questioned it. The bookkeeper wired $388,700 to an account in Germany. Nobody questioned it until the bookkeeper noticed the address was wrong.

Corcoran initially said the money was gone. Her bank then asked the German bank to freeze the transaction while her team proved the payment was fraudulent, and the funds were returned to her in early March 2020 — an outcome that is the exception rather than the rule.

This entire scam came down to one wrong letter in an email address. EFA compares the sender with the people you already know and shows you when the addresses are almost — but not quite — the same.

Named Victim — Documented Loss 2026 Australia Fake Supplier

They Thought They Were Paying a Supplier.

Amount Recovered
$118,000

A small furniture business thought it was paying a supplier, but scammers had intercepted their emails.

The business recovered $118,000. Victoria Police say the scam is operating across the country.

EFA warns you when an email changes a supplier’s payment details, and reminds you to confirm by phone using a number you already have before any money moves.

Source SmartCompany
Documented Attack 2023 United States Payment Switched

A Security Company Caught a Switched Vendor Payment.

Amount at Risk
~$103,000

Security company Huntress documented an attempt to redirect a payment intended for one of its vendors. The attempt was caught before the full loss.

EFA warns you when an email changes where a vendor payment should go — the same moment a trained employee knows to stop and call.

Source Huntress
Named Victim — Documented Loss September 2019 Dubai, UAE → Russia Fake Supplier

cheersexhibitions.com and cheersexhlbitions.com. A Client Could Not Tell Them Apart.

Total Loss
~$53,000

A fraudster compromised the mailbox of Cheers Exhibition Services, a Dubai exhibition-stand company, and read its correspondence to learn which contracts were live. He then registered a second web address, one letter off from the real one, and wrote to the firm's clients from it — copying the real signatures, logos and invoice formatting.

Real
md@cheersexhibitions.com
Fake
md@cheersexhlbitions.com

A Russian client, paying for a stand at GITEX in Dubai, wired $53,000 (Dh194,700) to an account at a bank in Finland.

The account had been opened in the company's own name by the fraudster. Gulf News reported that police described the operation as far more sophisticated than ordinary phishing — the difference between the two addresses, as investigators put it, was not apparent to the naked eye.

The real address used an "i." The fake one used an "l." In a long email address, they looked almost identical. EFA compares the addresses for you instead of expecting you to spot a one-letter trick with your eyes.

Named Victim — Documented Loss 2020 Dubai, UAE Fake Client

One Letter Changed, and the Company Wired Dh100,000 to Strangers.

Total Loss
Dh100,000

A Dubai company received an email from a client it already did business with, asking for dues to be paid. It was not the client. As the prosecutor put it, the suspect had misled the company by creating a similar email format with one letter changed. The company wired Dh100,000. The first suspect received the money and immediately moved it to the second suspect's account.

Dubai prosecutors charged both men with fraud and illegally obtaining Dh100,000, and sent the case to the Misdemeanour Court even though neither man was there to answer it.

The email looked like it came from a client the company already knew. One letter in the address had been changed. That's exactly the kind of difference EFA is there to point out before someone sends the money — it compares the incoming address with the one you've been writing to and shows you both.

Named Victim — Documented Loss 2017 Christchurch, New Zealand Fake University Order

The Purchase Order Came From a University. The University Had Never Heard of It.

Total Loss
NZD 32,000

A Christchurch solar-panel manufacturer was approached by email for a quote on goods, then received a purchase order from what appeared to be a New Zealand university. The address was not the university's. Fraudsters running the scheme used altered addresses impersonating New Zealand universities and a district health board, changed only by minor punctuation — enough to own the address, little enough to read as legitimate. The goods were shipped, the scammers paid the freight, and the invoice went to the institution that had never ordered anything. The manufacturer was left NZD 32,000 out of pocket.

New Zealand Police's financial crime unit reported the pattern hitting hardware and electronics suppliers across the country, and stopped a shipment of 1,000 computer hard drives from reaching the scammers overseas after freight companies flagged the suspicious emails.

If an email says it's from a university but the address doesn't actually belong to that university, EFA warns you. And if this is the first time you've ever heard from them and they're already sending purchase orders or asking for money, EFA gives you another reason to verify who you're dealing with.

Documented Attack June – July 2025 Hong Kong Payment Switched / Lookalike Address

The Domain Was Registered the Same Day the Email Was Sent.

Documented Outcome
Caught before any funds were diverted
No financial loss is documented for this attack. Investigators found no evidence that the company's own email tenant was compromised.

A Hong Kong precision manufacturing firm was targeted by an impersonation attack built entirely from outside its systems. The attacker registered a lookalike domain and used it the same day, sending a message styled as a reply within an existing conversation. It carried two forged PDFs, including fake bank letters, designed to push a payment to a different account. The message was sent through a completely different email provider from the one the real company uses — something nobody reading the email could possibly see, but obvious in the message's hidden details. The attempt was caught before any funds moved.

The scammer created the fake domain the same day it was used and then sent forged bank letters telling the company to pay a different account. EFA can warn you that the domain is brand new and that the payment instructions have changed — two very good reasons to make a phone call before sending money.

Documented Attack April 2026 United States Fake Invoice / Payment Switched

The Sender Looked Right. The Reply Was Going Somewhere Else Entirely.

Documented Outcome
Quarantined across three mailboxes before payment
No financial loss is documented for this attack.

A mid-size technology services firm received a "Past due invoice" email whose sender name matched a vendor contact its staff already knew. It passed every security check, because it had genuinely been sent through a real bulk-email service that was allowed to send on that domain's behalf. The body was short and asked for payment to be redirected. The dangerous part was not visible in the message at all.

Shown in the inbox
your vendor’s name
Where a reply would actually go
mail@ilyff.com

That second address sat on a web address the criminals had registered a few weeks earlier. Anyone who hit reply — to confirm the amount, to query the account details — was writing to the attacker while believing they were writing to their vendor. Nobody opens the reply field to check who is on the other end of it, which is the whole reason this works.

The email looked like it came from the real vendor. But if you hit Reply, your answer would have gone to the scammer. EFA warns you when the address you're about to reply to is different from the address that sent the email.

Documented Attack March 2026 United States Fake Executive / Fake Invoice

The Domain Behind the Invoice Was Four Days Old.

Documented Outcome
Detected before payment
No financial loss is documented for this attack.

Attackers registered ceo-coachinginc.com on March 6, 2026 and used it four days later, writing to a sports-technology company as "Carol Smith, CPA" on behalf of the real firm CEO Coaching International. The email carried a fabricated overdue invoice and named a senior executive at the recipient's own company, so the payment appeared to have been agreed further up. The closing line said this was the last communication before the matter went to a collections agency. Replies were pointed at two addresses the criminals controlled: carol@ceo-coachinginc.com, and admin@azur-email.com on a completely unrelated domain. The message passed every security check — but those checks confirmed an unrelated bulk-mail service, not the company the email claimed to be from.

If a company you've supposedly been doing business with emails you from a website address that was created four days ago, that's worth knowing. EFA shows you how new the domain is so you can stop and verify the invoice before paying it.

Documented Attack March 2026 United States Disguised Letters

The Law Firm's Name Was Spelled With Letters From Another Alphabet.

Documented Outcome
Quarantined across three mailboxes before any click
No financial loss is documented for this attack.

An email impersonating the US law firm Alston & Bird LLP arrived as a genuine Google Drive sharing notice, sent through Google's own systems — so every security check passed, because Google really did send it. The trick was in the name itself.

Normal English letter
o
The letter they used instead
о

If those two look identical to you, that is exactly the point. They are different characters from different alphabets, drawn almost the same way. The “LLP” used odd small capitals instead of ordinary ones, too. On screen, the whole name reads perfectly.

Replies were pointed at an address on cloudsecurityaccess.com, a web address created roughly 22 hours before the message was sent, with no website and no working mail system behind it.

A scammer can use a letter from another alphabet that looks exactly like an English letter. To you, "Alston" still looks like "Alston." EFA checks the actual characters, not just what they look like on the screen, and can warn you when something is being disguised.

Documented Attack September 2026 United States Email Made of Pictures

The Email Contained Zero Links. Every Pixel of It Was One.

Documented Outcome
Quarantined before any click
No financial loss is documented for this attack.

A phishing email sent to the chief executive of a small energy company impersonated the e-signature service DocuSign. The message showed a DocuSign logo, a headline reading “Find disclosures for your review,” and a PDF filename with a file size beside it. None of it was real text. It was all one picture, the filename was just pixels, and there was no attachment to open. There was not a single ordinary link in the message either, so tools that pull out web addresses and check them found nothing to check. But every click, anywhere on that card, went to the same place. And none of the usual checks on where the message came from had run at all — there was simply nothing there to confirm the sender.

Where every click went
done4you.tv

Not a name anyone would have approved if they had been shown it.

Sometimes scammers turn the whole email into one big picture so normal text and link checks have very little to inspect. EFA warns you when almost the entire message is an image, so you know not to trust what you're seeing just because it looks polished.

Documented Attack Campaign January 2026 Global Fake Internal Email

It Looked Like an Internal SharePoint Notice. It Wasn't From Inside the Company at All.

Documented Pattern
Every check on the sender failed
Microsoft reports a surge in this technique. No financial loss figure is attributed to this campaign.

Microsoft documented criminals taking advantage of companies whose email settings were loose enough to let outsiders pose as insiders. One example was dressed up as a SharePoint notice asking the recipient to review a shared document. In the inbox, the From line looked like this:

What the recipient saw
From: Pending Approval <you@yourcompany.com>

Their own address, sending them a document to review. The system marked it as internal mail, too.

But the checks that run quietly behind every email — the ones that confirm a message really came from where it claims — all failed. It was like someone wearing your company badge and failing the ID check at the door. The links led on to pages the criminals controlled.

The email looked like an internal SharePoint message, but the checks that confirm where a message really came from all failed. EFA tells you when an email looks like it came from inside your company and the sender doesn't hold up — before you click the fake document link.

Documented Attack Campaign June – August 2026 Global Dangerous Attachment

26,589 Emails Said You Had a Voicemail. The Attachment Was Running Code.

Documented Scale
26,589 malicious emails · 5,527 organizations
Tracked June 1 – August 4, 2026. No financial loss figure is attributed to this campaign.

Researchers at INKY tracked a sustained campaign of 26,589 malicious emails reaching 5,527 organizations, each carrying an attachment dressed up as a missed-voicemail notification, often with the recipient's own email address in the subject line. The attachment looked like a picture, but this particular kind of image file can also carry instructions that run in your browser — and that is where the criminals hid their code. The files were even mislabeled so that security scanners would treat them as harmless plain text. The sending pattern was broad and untargeted, arriving in waves and largely skipping weekends.

A "missed voicemail" attachment can look like a harmless picture and still contain code. EFA warns you about the risky file type before you open it — and also recognizes the voicemail story being used to get you to click.

Documented Attack Campaign April 2026 26 countries Fake Sign-In Page

The Email Passed Every Security Check. It Was Still a Scam.

Documented Scale
35,000+ users · 13,000+ organizations · 26 countries
Microsoft reports stolen passwords and stolen logins. No financial loss figure is attributed to this campaign.

Over three days in April 2026, Microsoft's Defender research team tracked phishing that reached more than 35,000 users at over 13,000 organizations across 26 countries. The emails were sent through real, legitimate email services, so nothing about them looked broken. They were professionally designed, used an urgent "code of conduct" warning to sound like a message from HR, named the recipient's own company in the text, and claimed to be arriving through an official internal channel — some even included a line insisting the message was genuine. Anyone who followed the link landed on a fake Microsoft sign-in page. Signing in there handed the criminals two things: the password, and the already-approved login that signing in created — which they could reuse to get back into the account without having to sign in again.

An email can pass all the normal security checks and still be a scam. If a message sends you to a fake Microsoft sign-in page to steal your password and your login, EFA looks at what the email is actually asking you to do — not just whether it arrived from a properly set-up mail server.

Documented Attack Campaign March – April 2026 Global Sign-In Code Scam

The Code Was Real. The Reason You Were Given for Entering It Was Not.

Documented Scale
10–15 distinct campaigns launching every 24 hours
Microsoft reports hundreds of organizations compromised daily since mid-March 2026. No financial loss figure is attributed to this campaign.

Microsoft documented widespread account compromise through device-code phishing. The lures were ordinary business themes — invoices, RFPs, shared files, e-signature requests, voicemail and secure-message notices — with generative AI used to tailor them to the recipient's role. Clicking the link opened a page that generated a genuine, live Microsoft device code on the spot and then sent the victim to the real microsoft.com/devicelogin portal to enter it. Everything the victim touched after the email was authentic; approving the code logged the attacker straight into the account.

If someone emails you a sign-in code and tells you to enter it for them, don't. EFA warns you because a real sign-in code is for a sign-in you started yourself — not something a stranger should be asking you to approve.

Documented Attack Campaign 2021 Global Fake Secure Message

"You Have a Secure Message Waiting." You Didn't.

Documented Scale
~75,000 mailboxes potentially exposed
No financial loss figure is attributed to this campaign.

A phishing campaign copied the notification emails sent by Zix, a real company that businesses use to send encrypted email. The messages were titled "Secure Zix message," repeated the claim in a header, and offered one button to read it. The button downloaded an HTML attachment rather than opening anything genuine. The campaign reached around 75,000 mailboxes, with the sharpest targeting aimed at CFOs, directors and company presidents — the people most used to receiving documents that are supposed to be confidential.

A message saying "you have a secure document waiting" is very good bait, because the whole point of a secure message is that you can't see it until you sign in. EFA gives you a reason to stop and check who really sent it before you do. And a genuinely confidential document is sent to you, not to a crowd — so if the same message went out to thousands of people, that's worth knowing too.

Documented Attack Campaign 2024 Global QR Code Phishing

They Emailed a Security Company QR Codes. One of Its Own Employees Got Caught.

Documented Outcome
One employee's password and login stolen
No financial loss figure is attributed to this campaign.

Across four waves in 2024, attackers emailed Sophos employees PDF attachments containing QR codes. The documents carried company logos, DocuSign-style branding and a deadline — "this document will expire in 24 hours" — and later versions even included the target's own name and job details. Scanning the code opened a fake Microsoft 365 sign-in page that captured the password and the multi-factor code as they were typed. At least one employee was caught. The attacker walked away with their password and their approved login, and tried to use both to get into internal systems.

A QR code hides where you're about to go. You can't hover over it, you can't read it, and scanning it usually moves you to your phone, where a fake sign-in page is even harder to spot. EFA checks where the code actually leads and warns you before you scan. If a security company's own staff can be caught by this, the lesson isn't that they were careless — it's that a square of dots is not something a person can check.

Documented Attack Campaign 2024 Global Fake Update / Run This Command

The Email Had No Bad Link and No Attachment. It Just Asked You to Run a Command.

Documented Scale
300+ organizations in a single wave
No financial loss figure is attributed to this campaign.

Researchers documented a technique that spread rapidly through 2024 and became known as ClickFix. Emails arrived under ordinary business subjects — one wave posed as GitHub security notifications and reached more than 300 organizations; another used "Important Software Update: Action Required." Some carried nothing malicious at all: no dangerous link, no attachment. What they carried was an instruction. The recipient was shown an error message and a button labeled “Solution” or “How to fix.” Clicking it silently copied a command to the clipboard. Then came the instructions:

  1. Press the Windows key and R
  2. Press Ctrl and V
  3. Press Enter

Three keystrokes, and the victim installed the malware on their own computer. In one version the attackers padded the copied text with a fake “verify you are human” message, so the real command was pushed out of sight in the Run box.

If an email tells you to copy something, open PowerShell or the Run box, and paste it in, don't. EFA warns you because real software updates never work that way — Windows and your applications update themselves, and no legitimate company asks you to type commands from an email into your own computer. This attack exists because scanning tools look for bad links and bad files, and an instruction is neither.

Documented Attack Campaign 2024 – 2026 Global Fake CAPTCHA

"Verify You Are Human." Then It Asked You to Run Something.

Documented Pattern
Fake verification page → user-run command
No financial loss figure is attributed to this campaign.

A variant of the same technique dressed itself as the checkbox everyone has clicked a thousand times. Email recipients who followed a link landed on a page reading "Verify You Are Human" — but instead of ticking a box, they were walked through a short set of steps that ended with them running a command on their own machine. Microsoft has since documented the same pattern being used as the opening move in longer intrusions.

A real "prove you're human" check is a box you tick or a picture you click. It never asks you to copy anything, and it never asks you to open PowerShell. The moment a verification step wants you to run something, it isn't a verification step. EFA warns you when an email leads into that trick, because by the time the fake page is in front of you it looks completely routine.

Documented Attack Campaign 2020 – 2021 Global Attached Fake Sign-In Page

The Attachment Looked Like a Spreadsheet. It Was a Fake Sign-In Page in Disguise.

Documented Scale
A year-long campaign, re-disguised every ~37 days
No financial loss figure is attributed to this campaign.

Microsoft tracked an invoice-themed campaign against Office 365 users that ran for more than a year. The attachments were named like this:

Attachment
Payment receipt_4429_18$_Xls.html
Attachment
Contract-1029384756.XLS.html

Read quickly, you see “Xls” and think spreadsheet. The part that matters is the ending — .html — which makes it a web page, not a spreadsheet. The attackers shuffled the capitals as well (xls.HtMl, xsl_x.h_T_M_L) to get past scanners looking for the obvious pattern.

Opening it launched a convincing Microsoft sign-in screen in the browser — loaded from the recipient's own computer, so there was no suspicious web address to notice. To stay ahead of scanners, the attackers re-scrambled how the page was written roughly every 37 days, at one point resorting to encoding parts of it in Morse code.

An attached web page can open what looks exactly like a normal Microsoft sign-in screen. Because the page is sitting on your own machine, the usual advice — check the address bar — doesn't help you. EFA warns you before you open a file that can be used this way. If you were genuinely expecting a document, asking the sender to send it another way costs nothing.

Documented Attack Campaign 2022 – 2026 Global Password-Protected Attachment

They Locked the File and Then Handed You the Key.

Documented Pattern
Locked attachment + password supplied in the same email
No financial loss figure is attributed to this campaign.

QakBot campaigns broke into real email conversations and replied inside them, attaching a password-protected ZIP file and putting the password in the message. That combination is the whole trick: because the file is locked, the security tools scanning the email cannot see what is inside it, so the only thing that opens it is a person following the instructions. Researchers have documented the same approach continuing after QakBot itself was disrupted, picked up by other criminal groups and by state-backed ones.

If an unexpected email sends you a locked file and then hands you the password in the same message, ask what the lock is actually for. It isn't keeping the document private from you — you were just given the key. What it does keep out is the security software that would otherwise look inside. Some companies genuinely do send protected documents, so this isn't proof on its own, but the combination is worth a phone call to the sender on a number you already have.

Documented Attack Campaign February – March 2026 Global Invisible Characters

2.37 Million Emails a Day With Invisible Characters Hidden Inside Ordinary Words.

Documented Scale
Up to 2.37 million messages in a single weekday
No financial loss figure is attributed to this campaign.

Microsoft documented a finance-themed phishing campaign that hid invisible characters inside normal words. A word like "funding" would be written with something you cannot see wedged into the middle of it, so the message read perfectly to a person while filters looking for that word saw something else entirely.

What you see
funding
What is actually there
fun · ding

The dot is ours — it is standing in for a character that has no appearance at all on screen. The real thing is invisible, which is why reading more carefully cannot save you here.

At its peak on February 26, 2026 the campaign pushed up to 2.37 million messages in a day, run from a cluster of 148 finance-themed sender domains, on strict weekday hours.

You see the word “funding.” A filter reading the same email sees something else entirely, because an invisible character has been wedged into the middle of the word. Reading more carefully cannot save you here — there is literally nothing on the screen to notice. EFA checks the characters a message is actually made of, not just how they look.

Documented Attack Campaign 2021 Global Mass-Produced Web Addresses

c-hi.xyz. a-cl.xyz. p-at.club. Nobody Names a Company That Way.

Documented Scale
350+ machine-generated phishing domains
No financial loss figure is attributed to this campaign.

Microsoft documented a large credential-phishing campaign running on more than 350 domains the attackers had generated by formula rather than chosen — c-hi.xyz, c-tl.xyz, a-cl.xyz, j-on.xyz, p-at.club, f-io.online, all following the same letter-dash-letters pattern across endings like .xyz, .club, .shop and .online. Mail arrived from a mixture of free accounts, hijacked legitimate domains and the attackers' own generated ones. Links passed through a legitimate site's redirect, then a CAPTCHA page, and finally a fake Office 365 sign-in screen already filled in with the victim's own address.

Real businesses pick names people can say out loud. When you need hundreds of throwaway addresses because the old ones keep getting blocked, you stop picking and start generating — and the result looks like a keyboard smash. You shouldn't have to work out whether c-hi.xyz is a company you've heard of. EFA says plainly that the address looks machine-made rather than chosen, and does the same for a sender name that reads like random characters.

Documented Attack Campaign 2018 – 2019 12+ countries Scouting for Targets

An Empty Email With No Subject Isn't a Mistake. It's Someone Checking You're Real.

Documented Scale
7,800+ addresses · 3,200+ companies · 12+ countries
Figures are for a single operator. No financial loss figure is attributed to this scouting activity.

Researchers at Agari followed a Nigerian business email compromise group they called Curious Orca and found the step that comes before the fraud. One associate sent blank probe messages — empty, with no subject at all or just the single letter "i" — to more than 7,800 addresses at over 3,200 companies across at least twelve countries since August 2018. There were two forms, and both look like nothing at all:

Subject
(empty)
Subject
i

No message. No request. No link. Just a test to see whether the address was real.

If one doesn't bounce, the address is live and the person behind it goes into a working list; the group's validated database held more than 35,000 financial controllers and accountants at some 28,000 companies. The invoice fraud comes later, aimed only at addresses already proven real.

A blank email from someone you don't know is easy to dismiss as a slip of the finger. Sometimes it is. But business email almost always has a subject, and criminals send empty ones on purpose to find out which addresses are worth attacking. The useful response is simply not to reply, because a reply is the answer they were looking for.

Government & Public Agencies

Named Victim — Documented Loss March 2020 Oslo, Norway Business Email Compromise

A Spoofed Email Address Costs Norway’s State Investment Fund $10 Million.

Total Loss
$10 MILLION

Norfund, Norway’s state-owned investment fund, said scammers stole about $10 million by spoofing an email address. The incident occurred in March 2020 and matched a typical business email compromise, where criminals impersonate trusted people to request a transfer of funds.

EFA warns you when a sender’s address does not match the person or organisation it claims to be, and when an email is steering where a payment goes.

Named Victim — Documented Loss Connecticut, United States Compromised Account

A Hacked School Administrator’s Email Asked the City to Pay.

Total Loss
$6 MILLION+

Attackers took over a school administrator’s email account and sent fraudulent vendor payment requests to city finance staff.

When the request comes from a real colleague’s account, the change in payment details is the clue. EFA warns you when payment instructions change and reminds you to verify by phone.

Named Victim — Documented Loss August 2022 Kentucky, United States Payment Switched

Email With New Bank Details Diverts $4 Million in Housing Aid.

Amount Wired
$4 MILLION

Criminals inserted themselves into communications between the city and the Community Action Council. City employees received an email they thought was from the council with new bank information and sent three wire transfers totaling about $4 million in federal rent assistance and housing funds.

Police, the FBI and the Secret Service investigated, wire transfers to the council were suspended, and the mayor ordered a review of wire transfer processes.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss Massachusetts, United States Compromised Account

The Instructions Came From a Former Employee’s Hacked Email.

Total Loss
$3.5 MILLION

An investment manager for the pension fund made a transfer after getting instructions from a former employee’s hacked email account. The board didn’t uncover the fraud until months later.

EFA warns you when an email gives new payment instructions and reminds you to confirm them by phone, even when the sender is someone you know.

Source NBC Boston
Named Victim — Documented Loss Wisconsin, United States Fake Contractor

The Contractor Was Real. The Wire Instructions Weren’t.

Amount Stolen — Recovered
$2.6 MILLION

Criminals impersonated the contractor on the city’s wastewater treatment plant project and emailed fraudulent wire instructions.

The city recovered the funds.

EFA warns you when an email changes a contractor’s wire instructions and reminds you to confirm by phone with a number you already have.

Source WPR
Named Victim — Documented Loss November 2024 Northern Territory, Australia Fake Contractor

Email Posing as a Contractor Sends AUD 3.58 Million to a Fraudulent Account.

Amount Paid — Mostly Recovered
AUD 3.58 MILLION

On 7 November 2024 a Northern Territory Government agency received an email that appeared to come from a contractor at a construction company it worked with, with updated bank details attached. The agency then paid $3,583,363 into the fraudulent bank account.

Police say $3,571,760 was recovered. A Sydney man was charged with dealing in proceeds of crime worth $1 million or more and appeared in Liverpool Local Court on 24 July 2025.

EFA warns you when an email from a supplier or contractor carries new bank details, so the change can be confirmed with someone you already know before paying.

Named Victim — Documented Loss December 2018 North Carolina, United States Fake Contractor

Fake Contractor Emails Divert a $2.5 Million School Construction Payment.

Total Loss — Partly Recovered
$2.5 MILLION

An impostor posing as Branch and Associates, the contractor building West Cabarrus High School, sent a series of emails and asked that the county change the bank account receiving its payments. Staff made the change, and the following month more than $2.5 million went to the scammers.

The county recovered $776,000 plus $75,000 from insurance and moved about $1.7 million from reserves to cover the rest. It is redesigning its vendor processes.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Source WSOC-TV, 2019
Named Victim — Documented Loss August 2021 New Hampshire, United States Business Email Compromise

Forged Emails Take $2.3 Million From a Small Town.

Total Loss
$2.3 MILLION

Criminals created counterfeit email accounts impersonating school district officials and bridge contractors. About $1.2 million meant for the ConVal School District and another $1.1 million meant for the Main Street bridge project were sent to them in July and August 2021.

The U.S. Secret Service investigated. Finance staff who handled the transfers were placed on leave; officials said no town staff were criminally involved.

EFA warns you when an email that looks like it comes from a known partner arrives from an unfamiliar or lookalike address, especially when it is about payments.

Named Victim — Documented Loss 2025 Maryland, United States Fake Vendor

Months of Emails From a Fake Vendor Employee Redirect Baltimore’s Payments.

Total Loss — Partly Recovered
OVER $1.5 MILLION

An impostor posing as an employee of a regular Public Works contractor exchanged emails with city finance officials for months. The impostor sent documents such as voided checks and the company’s tax ID number, then switched the vendor’s bank account. Two payments, about $803,000 and $721,000, went to the impostor’s account.

A receiving bank flagged the name mismatch, and the $721,000 payment was reversed, but the $803,000 was not recovered. The fraud was reported to the FBI and the city’s inspector general, and the city asked all vendors to verify their information.

EFA warns you when an email asks to change a vendor’s bank account and reminds you to confirm by phone with a number you already have, even after a long email conversation.

Named Victim — Documented Loss September 2023 Florida, United States Fake Contractor

Fake Request From a Construction Firm Takes $1.2 Million From a City.

Amount Transferred — Recovered
$1.2 MILLION

On September 14, 2023, the city paid $1.2 million by ACH transfer after someone sent a payment request posing as Moss Construction, the contractor building the city’s new police headquarters. The fake request passed a name check because the names matched corporate records.

The city’s bank worked to recover the money; Local10 later reported that detectives recovered the lost funds.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss July 2023 Massachusetts, United States Lookalike Supplier Email

Lookalike Contractor Email Leads a Town to Wire $1.1 Million.

Amount Wired — Recovered
$1.1 MILLION

The town treasurer received an email from someone pretending to be MIG Corp., the contractor on the Herring River Restoration Project, saying MIG now required payment by wire. The treasurer did not notice the false but similar email address, and $1.1 million was wired to a fraudulent account on July 5, 2023.

The fraud was found two days later and the banks froze the transfer before it was credited, so the town recovered the funds. The town no longer allows electronic payments to vendors.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss December 2023 Ontario, Canada Fake Contractor

Hacked Contractor Email Diverts C$1.5 Million From a City Housing Project.

Total Paid
C$1.5 MILLION

Fraudsters got into the email accounts of a construction company working for the City of Greater Sudbury. When the city emailed to check, that email was intercepted by the impostors. On December 21 the city was tricked into transferring more than $1.5 million.

The city went to court to have the money traced and frozen, and Sudbury police opened an investigation.

EFA warns you when payment instructions change in an email thread, a reminder to confirm by phone, because replying to the same thread can reach the criminal.

Named Victim — Documented Loss June 2019 Georgia, United States Fake Vendor

Email Posing as a Water Vendor Takes More Than $800,000.

Total Loss
$802,499

An email appearing to come from PF Moon, which serviced the city’s water treatment facilities, requested an account change. Finance staff updated the banking information and sent $581,180.51 on June 21 and $221,318.78 on June 26, 2019.

The city later found the email address was not the correct one. The FBI investigated; the money had not been recovered as of the report.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss 2019 Florida, United States Business Email Compromise

A City Was Swindled Out of $742,000 by Email.

Total Loss
$742,000

The City of Ocala was swindled out of $742,000 in a business email compromise scam.

EFA warns you when an email changes where a payment should go, giving city staff a reason to verify before public money moves.

Source Threatpost
Named Victim — Documented Loss November 2019 Washington, United States Lookalike Supplier Email

A Dropped Letter in a Contractor’s Domain Sends $740,000 Away.

Amount Transferred — Mostly Recovered
$740,000

A fraudster registered a lookalike domain for Banlin Construction, a Kennewick contractor the county worked with, with the 'i' dropped from 'construction'. Over about three weeks county staff exchanged some 20 emails with a fake accountant who asked to change the banking details, and $740,000 was deposited to the fraudulent account.

About $23,000 was withdrawn before the account was frozen; the Secret Service seized the remaining $717,200.

EFA warns you when an email comes from a domain that is a near-copy of a company you deal with, and when it asks to change payment details.

Named Victim — Documented Loss August 2019 Florida, United States Fake Contractor

Spear Phishing Email Posing as a Contractor Costs a City $700,000.

Total Loss
$700,000

A targeted spear phishing email fooled city employees. The attacker posed as a representative of Wright Construction Group, which was doing infrastructure work downtown, and supplied a fake bank account, and the city paid $700,000 into it.

A criminal investigation was opened. The city said no malware, ransomware or data breach was involved.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss 2020 California, United States Payment Switched

Fake Contractor Email Diverts Fresno’s Construction Payments.

Total Loss
OVER $600,000

In early 2020, the city’s Finance Department received an email from someone posing as accounting staff for a construction contractor on a city project. The email asked the city to switch to electronic transfers, and two payments later went to the scammers instead of the real contractor. The city found out when the contractor said it had not been paid.

The FBI took over the investigation, and city officials said there was little chance of getting the money back.

EFA warns you when an email asks to change how a contractor gets paid and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss October 2026 Texas, United States Lookalike Supplier Email

Lookalike Vendor Email Sends a City’s Payment to a Fraudulent Account.

Amount Wired
$600,000

The City of Liberty received a payment request from a lookalike email domain impersonating a legitimate vendor. Because the city owed that vendor the same amount, staff believed the request was real and wired approximately $600,000.

The receiving bank flagged the transfer as potentially fraudulent. Police are working with federal agencies, the city filed an insurance claim and strengthened its vendor payment verification.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss 2021 Washington, United States Phishing Email

Two Phishing Emails Send More Than $570,000 to Fraudulent Accounts.

Total Loss — Mostly Recovered
$572,683

In October 2021 fraudsters posing as a legitimate contact emailed the Port’s Diversity, Equity & Inclusion department asking that upcoming payments go to a different bank account; the email was forwarded and accounts payable sent $184,676 in three payments. About two months later a second phishing email led to $388,007 in five more payments.

The Port recovered most of the money, minus a $50,000 insurance deductible, and added financial oversight and phishing training.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Source KUOW
Named Victim — Documented Loss 2026 South Carolina, United States Fake Contractor / Lookalike Domain

Lookalike Email Domains Cost a Small Town $545,598.

Total Loss
$545,598

Criminals impersonated a contractor using lookalike email domains, and the town lost $545,598.

EFA warns you when an email comes from a domain built to look like one you know, and when it changes where a payment should go.

Named Victim — Documented Loss 2024 Iowa, United States Compromised Account

Relief Funds Meant for a City Go to a Third Party.

Total Loss
$524,283

The City of Dyersville’s email system was hacked. When the city asked Dubuque County about an invoice for federal American Rescue Plan Act funds, the county found it had already sent the payment, but the city never received it. Officials believe a third party orchestrated the payment.

The county reported the loss to the Dubuque County Sheriff’s Office, and the matter was under investigation.

EFA warns you when an email tries to send a payment somewhere new and reminds you to confirm with the recipient by phone first.

Source KCRG
Named Victim — Documented Loss 2023 Massachusetts, United States Compromised Account

Town Sends Four School Project Payments to Scammers.

Total Loss
$445,945

Attackers broke into town employee email accounts and watched their messages. Using an email domain that looked genuine, they posed as a vendor on the Arlington High School building project and asked the town to switch from checks to electronic payments. Four monthly payments went to the criminals before the real vendor reported it had not been paid. The attackers also created inbox rules and deleted emails to hide their tracks.

The town’s bank recovered only $3,308, and the town filed a claim with its insurer. Local and federal law enforcement and outside cybersecurity consultants investigated.

EFA warns you when an email asks to change how a vendor is paid and when a sender’s domain only looks like one you know.

Named Victim — Documented Loss June 2024 Ohio, United States Fake Vendor

Library Pays a Fake Vendor After a Bank Details Change.

Amount Sent
NEARLY $400,000

Someone pretending to be one of the library’s legitimate vendors asked it to change the vendor’s bank payment information. The library made the change, and the next payment went to a fictitious account. State auditors said the library did not have a proper control process in place to detect fictitious vendors.

Insurance covered $350,000, the real vendor forgave the remaining $46,405.14, and $133,840.50 was later recovered from the fraudulent account and repaid to the insurer. The library added vendor verification measures to prevent future business email compromise schemes.

EFA warns you when an email asks to change a vendor’s bank details and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss March 2024 Ontario, Canada Fake Vendor

Fake Contractor Email Diverts a Housing Payment.

Total Transferred — Partly Recovered
OVER C$550,000

A staff member at a City of Hamilton municipal housing affiliate received an email that appeared to come from a known contractor, with altered banking details for a vendor payment. More than $550,000, far more than the actual invoice, was sent to an account in Surrey, B.C. The fraud came to light when the real vendor said it had not been paid.

About $417,000 was recovered after an account was frozen, leaving a loss of over $130,000 plus forensic and legal costs. A 32-year-old Surrey man was charged and turned himself in to Hamilton Police in July 2025.

EFA warns you when an email changes a contractor’s banking details and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss May 2019 Ontario, Canada Payment Switched

Phishing Email Changes a Vendor’s Bank Details, and a City Pays C$503,000.

Total Loss
C$503,000

City staff received a phishing email asking to change the banking information for an established city vendor. A payment of about $503,000 was processed on May 16 to a fake bank account believed to belong to the vendor. The city found out it had been defrauded on May 23.

The city reported the fraud to its bank and to Halton Regional Police, and said it put additional internal controls in place.

EFA warns you when an email asks to change where a payment should go, so the request can be checked by phone with a known contact before money moves.

Named Victim — Documented Loss March 2016 Texas, United States Fake Vendor

Email Posing as a Long-Time Vendor Redirects $349,000.

Total Loss
$349,000

An accounts payable employee received an email asking to change a vendor’s direct deposit from a Frost Bank account to a Wells Fargo account. The sender was impersonating a vendor the city had done business with since 2013. The $349,000 payment went to the new account.

The police White Collar Crimes unit and the U.S. Secret Service investigated; the city said it believed it could recover the money or was covered by fraud insurance.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss March 2022 Balearic Islands, Spain Fake Supplier

Fake Cleaning Company Email Sends €303,000 of City Money to a Fraudulent Account.

Total Loss
€303,000

At the end of February scammers posing as SAMYL, the city’s cleaning contractor, emailed Palma’s treasury to say the company was closing its bank account. On 8 March the treasury paid two cleaning invoices, of €39,498.27 and €263,652.20, into the account in the email. The fraud was discovered when SAMYL asked why it had not been paid.

The city reported the fraud to the National Police the same day it was discovered and notified both banks.

EFA warns you when an email says a supplier’s bank account has changed, so the change can be confirmed by phone with a known contact.

Named Victim — Documented Loss July 2024 Lower Austria, Austria Fake Contractor

Fake Emails and a Forged Invoice Send a School Building Payment to Italy.

Total Loss
NEARLY €300,000

In mid-July 2024 the builder on Hagenbrunn’s primary school project got an email from a supposed municipal employee asking which part-invoices were still open, and replied that about €293,000 was due. The fraudster then posed as an employee of the builder and the municipality was sent an invoice for that amount. Nearly €300,000 was transferred to an Italian account instead of the Austrian builder.

Prosecutors in Korneuburg opened an investigation for serious fraud and money laundering and identified the account holder. Who will cover the loss was still open.

EFA warns you when an invoice email changes where a payment should go or comes from an address that does not match the real contractor.

Named Victim — Documented Loss August 2024 Massachusetts, United States Compromised Account

Fraudulent Emails Divert a $332,000 Housing Grant Payment.

Total Loss — Partly Recovered
$332,000

Oak Bluffs was passing a state grant payment to the developers of an affordable housing project. A developer representative’s account was intercepted and fraudulent emails were substituted, and cross-checks on the banking data were skipped, so the $332,000 payment was stolen.

The town worked with the FBI and insurers to recover part of the money and asked town meeting to replace the $332,000 from its stabilization fund.

EFA warns you when an email changes bank details for a payment, so you can confirm by phone first.

Named Victim — Documented Loss 2020 Washington, United States Phishing Email

Phishing Email Leads to 20 Payments Out of a Small City’s Accounts.

Total Loss
$280,309

Over about six weeks in 2020, Tenino’s then-clerk-treasurer sent 20 electronic payments to recipients out of state. He said he had been tricked by a phishing email into sending the money. State auditors found he had full access to the city’s bank accounts with no oversight.

The clerk-treasurer resigned a few months later, and the Washington State Patrol turned its files over to the FBI.

EFA warns you when an email uses pressure or payment language common in phishing, so you can stop and check before sending money.

Named Victim — Documented Loss July 2018 New Mexico, United States Payment Switched

Email Asking to Change Bank Details Costs a City More Than $250,000.

Total Loss
$250,000+

A procurement officer received an email that appeared to come from an agent at a purchasing cooperative the city worked with, asking to change banking information. The email used an outdated version of the cooperative’s logo. Finance changed the details and paid more than $250,000 in outstanding invoices to the fraudulent account.

The city learned of it when the real cooperative called about unpaid invoices. The FBI was notified, and the State Auditor said recovery would likely be difficult if not impossible.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss August 2019 Vermont, United States Fake Message From the Boss

Emails Imitating the Town Manager Lead to Nearly $250,000 in Transfers.

Total Loss
$249,720

A town employee sent four transactions between August 6 and August 23, 2019, totaling $249,720 from the town’s general fund. The scheme involved the perpetrator imitating the email address of Town Manager Herb Durfee.

The criminal investigation was turned over to the U.S. Attorney’s Office, and the employee was placed on paid administrative leave.

EFA warns you when an email uses a colleague’s or boss’s name but comes from an address that isn’t theirs.

Named Victim — Documented Loss August 2025 Pennsylvania, United States Fake Contractor

Phony Paving Contractor Email Takes $230,000 in Road Funds.

Amount Sent
$230,000+

The borough was scammed through a phony email account impersonating Youngblood Paving, its longtime paving contractor. More than $230,000 in Liquid Fuels funds was sent to an out-of-state bank in late August 2025.

The receiving bank alerted the FBI, which is investigating. The real contractor was still paid, and the borough hopes insurance will cover the loss.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss 2018 Washington, United States Fake Vendor

Email From a Fake Vendor Employee Reroutes $220,000.

Total Loss
$220,000

In July 2018 the county received an email that appeared to be from an employee of WISE, a vendor that trains people with disabilities, asking to change the organization’s bank routing number. The county processed the change and payments that summer and fall went to the scammers.

The FBI could not find the suspects. Insurance paid $195,000, the county absorbed a $25,000 deductible, and it now calls vendors back at known numbers before approving banking changes.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss December 2022 Ohio, United States Fake Vendor

Fake Paving Company Email Changes a City’s Bank Details.

Total Loss
$218,992

Someone posing as Strawser Paving Company, an existing city vendor, sent phishing emails to the city in December 2022. One email persuaded an accounting assistant to change the company’s bank routing information, and the next day a payment went to the altered account. A required verification step was skipped.

The city filed an insurance claim and police opened a criminal investigation. The accounting assistant was placed on leave and the Finance Director was terminated.

EFA warns you when an email asks to change a vendor’s bank details and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss August 2024 Connecticut, United States Compromised Account

Hacked Vendor Email Leads a Town to Pay $208,300 to Scammers.

Total Loss
$208,300

A town vendor’s email accounts were compromised. The scammers used them to send invoices that looked legitimate but carried incorrect payment instructions, and the town paid two payments totaling $208,300.

Police and the FBI investigated, the finance director resigned, and the mayor said insurance would cover any loss.

EFA warns you when an invoice email carries changed payment instructions, even from a familiar sender.

Named Victim — Documented Loss March – May 2022 Chile → United States Fake Supplier

A Missing "m" Cost Chile's Central Bank $205,000.

Total Loss
USD $205,000

Chile's central bank owed $205,000 to RVK, an American consulting firm that advises on sovereign fund management. Someone set up an email account in the name of the firm's real contact, changing the address only at the very end.

Real
name@rvkinc.com
Fake
name@rvkinc.co

Writing as the consultant, they asked for the payment to go somewhere else instead — to a company called JDB Investment Limited LLC, at a Wells Fargo account in New York. The bank made two transfers, $16,400 and $188,600.

The real consulting firm eventually asked why its invoice from March had not been paid, and confirmed the email account was fake and the money had never reached it. The Banco Central de Chile filed a criminal complaint with Chile's Ministerio Público and opened an internal investigation, which found no evidence of employee involvement and no other funds affected.

A missing letter at the end of an address is almost impossible to catch by eye — rvkinc.co and rvkinc.com look the same in a busy inbox. EFA puts the two side by side and says plainly that they are not the same company. And when that email asks for an invoice to be paid to a completely new beneficiary, EFA warns about the changed payment details too. If a central bank can be caught by one missing character, anyone can.

Named Victim — Documented Loss August 2022 Washington, United States Payment Switched

Phishing Email Redirects a County Bridge Payment.

Amount Paid — Recovered
$184,235

The Public Works Department received a phishing email asking it to update payment information for an existing vendor. Staff did not verify the change and paid $184,235 to a fraudulent bank account.

The county learned of it when the bridge contractor said it had not been paid. With its bank and Kelso police, the county recovered the money and adopted a bank account validation service.

EFA warns you when an email asks you to change where a payment goes, and when the sender’s address only looks like a known vendor’s.

Named Victim — Documented Loss September 2024 North Brabant, Netherlands Fake Supplier

Email Posing as a Supplier Leads a Dutch Municipality to Pay €93,000 to Scammers.

Total Loss
€93,000

At the end of September 2024 scammers emailed the municipality of Helmond pretending to be one of its suppliers. An invoice of €93,000 was then paid to the wrong account. The municipality discovered the fraud on 15 November, when the real supplier sent a payment reminder.

The municipality said the payment went through because of a human error, and it planned to report the fraud to police and try to recover the money through its bank.

EFA warns you when a supplier email comes from an unexpected address or changes bank details, so the request can be checked through another channel.

Named Victim — Documented Loss March 2022 Basque Country, Spain Fake Supplier

Email Impersonating a Supplier Diverts €89,991 in City Payments.

Total Loss
€89,991

On 9 March 2022 Vitoria-Gasteiz city hall received an email impersonating one of its suppliers. Between March and June the city made several payments, worth €89,991 in total, to the account in that email. The fraud came to light on 13 June, when the real company contacted the city.

The city said it was working on recovering part of the money.

EFA warns you when a supplier’s email asks to send payments to a new account, so the change can be confirmed with the real supplier first.

Named Victim — Documented Loss July 2018 Ontario, Canada Executive Impersonation

City Treasurer Wires Money After Fake Email From Her Boss.

Amount Wired
OVER C$130,000

Ottawa’s city treasurer received an email that appeared to come from the city manager, asking her to pay a supplier. After a short exchange with the sender, she approved a transfer of about US$97,800 to a scammer in the United States. A second request for a larger amount arrived days later while she was sitting beside the real city manager, who said he knew nothing about it.

The city changed its procedures so the same employee can no longer both create and approve a money transfer.

EFA warns you when an email uses a senior colleague’s name but comes from an outside address, and when it asks you to send a wire transfer.

Named Victim — Documented Loss 2023 Suffolk, United Kingdom Compromised Account

Council Pays Fraudsters Using a Hacked Supplier’s Email.

Total Loss
£52,000

Fraudsters hacked into a supplier’s email system and used it to contact the supplier’s customers, including the council. The council made a payment before the fraud was caught. It was the first time the council had been defrauded in this way.

The council stopped further funds from going out, updated its fraud response plan, trained invoice processors, and set up a report that flags changes to supplier account details.

EFA warns you when an email from a supplier asks you to pay a different account, even when it comes from the supplier’s real address.

Source LocalGov
Named Victim — Documented Loss May 2020 Catalonia, Spain Lookalike Supplier Email

Copied Logo and Lookalike Email Account Cost a Town €56,517.

Total Loss
€56,517

A criminal network copied suppliers' logos and created email accounts very similar to the real ones to tell public administrations that a supplier’s bank account had changed. Vila-seca town council lost €56,517.42 this way in May 2020.

The council detected the fraud and reported it to the Mossos d’Esquadra (Catalan police). Police said the network had targeted about 25 Catalan administrations.

EFA warns you when an email address only resembles a known supplier’s, and when the message asks to change bank details.

Named Victim — Documented Loss British Columbia, Canada Compromised Account

Village Payment Redirected After Supplier Email Hack.

Net Loss
C$44,536

A routine payment to a supplier for completed work was fraudulently redirected to unauthorized bank accounts. The village’s chief administrative officer said the breach was a hack of the supplier’s email address, not the village’s systems.

Lawyers helped recover most of the money, leaving a net loss of $44,536, which the village was advised it must bear. New internal procedures were put in place.

EFA warns you when a supplier’s email asks you to pay a different bank account and reminds you to confirm by phone first.

Source Castanet
Named Victim — Documented Loss 2016 Gloucestershire, England, United Kingdom Fake Message From the Boss

Email Appearing to Be From the Chief Executive Leads to an Urgent £18,980 Transfer.

Total Loss — Partly Recovered
£18,980

In 2016 a Gloucestershire County Council employee received an email that appeared to come from the council’s chief executive, using a fake address and asking for an urgent payment. The staff member transferred £18,980.54. The case came to light through a Freedom of Information request by the Stroud News & Journal.

The council recovered £9,160.38 of the money.

EFA warns you when an email uses a senior colleague’s name from an address that does not belong to your organisation, especially with urgent payment wording.

Named Victim — Documented Loss December 2020 Valencia, Spain Lookalike Supplier Email

Lookalike Security Firm Email Diverts €21,000 From a City-Owned Conference Centre.

Total Paid
€21,000

On 16 December 2020 the Palacio de Congresos, a body that depends on Valencia city council, received an email that claimed to come from its security contractor Securitas but was sent from a lookalike domain. It asked the centre to confirm a change of bank details. Invoice payments worth about €21,000 then went to the fake account.

Securitas reported receiving neither payment, the fake account was frozen and the National Police opened an investigation.

EFA warns you when a sender’s domain closely imitates a real company’s and when the email asks to change bank details.

Named Victim — Documented Loss May 2025 Massachusetts, United States Compromised Account

Hacked Email Changes the Payment Details on Two Invoices.

Total Loss
$16,000+

A hacker compromised a former town employee’s email account, intercepted an email carrying two invoices from CR Environmental for a dredge survey, and altered them with new payment instructions. Because it came from an internal email, staff wired just over $16,000 to the fraudulent account on May 5, 2025.

The select board approved $16,860 to replace the payment, and the finance director now requires phone verification for similar payments.

EFA warns you when an email changes payment instructions, even when it seems to come from someone you know.

Named Victim — Documented Loss December 2022 Gwynedd, Wales, United Kingdom Fake Message From the Boss

Emails Posing as the Vice Chair Lead a Community Council Clerk to Pay £9,000.

Total Loss
£9,000

In December 2022 the clerk of Harlech Community Council sent two payments of £4,500 to a third party after an email exchange with someone pretending to be the council’s vice chair. The email address misspelt the vice chair’s name, and the emails were poorly written with grammatical and typographical errors.

The Auditor General for Wales said the clerk failed to properly question the instructions and pointed to poor internal controls.

EFA warns you when a familiar name arrives from an address you have not seen that person use before, especially when the email asks for money.

Named Victim — Documented Loss Puerto Rico, United States Payment Switched

The Email Said the Bank Account Had Changed.

Documented Loss
Funds transferred

Employees transferred money after getting an email saying the bank account for remittance payments had changed.

EFA warns you when an email says a bank account has changed — one of the most common setups for payment fraud.

Source Teramind
Named Victim — Documented Loss 2025 Ohio, United States Spoofed Email

Fake Vendor CFO Redirects a City Payment.

Payment Redirected
Loss reported

In an email spoofing scheme, a criminal posing as the chief financial officer of a legitimate vendor asked the city’s Finance Department to update the vendor’s banking information for ACH payments. Believing the request was real, staff made the change. The next payment for a legitimate invoice went to the fraudulent account.

The receiving bank flagged the transaction and the account was frozen, and the city was told any remaining funds would be recoverable after the bank’s investigation. The city said it was fully insured and has added stronger internal controls.

EFA warns you when an email asks to update a vendor’s banking details and when a sender may not be who their name says.

Schools & Universities

Named Victim — Documented Loss June 2024 Uttar Pradesh, India Spoofed Email

Fake University Email Address Used to Move ₹120 Crore From a University Account.

Amount Transferred — Mostly Recovered
₹120 CRORE

A gang got Rs 120 crore transferred from Dr. A. P. J. Abdul Kalam Technical University’s State Bank of India account. Police said the gang sent emails using a fake AKTU mail ID and posed as official operators with a fake authority letter and KYC form. The mastermind posed as the university’s Chief Account Officer.

Lucknow police arrested seven people and recovered Rs 119 crore, with the remaining amount still being recovered.

EFA warns you when an email uses your organisation’s name but comes from an address outside your organisation’s real domain.

Named Victim — Documented Loss August 2017 Edmonton, Alberta, Canada Fake Vendor

A University Changed a Vendor's Banking Details Because an Email Asked It To.

Total Paid to Fraudsters
C$11.8 MILLION

MacEwan University received a series of emails from what appeared to be Clark Builders, a construction firm the university had worked with for more than a decade. The messages carried the vendor's logo and asked staff to update the banking details on file. Staff made the change. Between August 10 and August 19, 2017, three payments — ranging from about $22,000 to $9.9 million — went to accounts the fraudsters controlled. The scheme relied on fake websites and targeted emails impersonating more than a dozen Edmonton-area construction companies.

The fraud came to light on August 23, when the real contractor called to ask why it had not been paid. Working with banks, lawyers in several jurisdictions and police, the university traced and froze funds in Canada and Hong Kong. By the time proceedings concluded in April 2018 it had recovered about $10.9 million — roughly 92% of what was taken. The remaining shortfall was covered from reserves.

If a vendor you've worked with for years suddenly emails, "We've changed banks — use this new account," EFA warns you. Then it tells you to call the vendor using a number you already have before changing anything.

Named Victim — Documented Loss North Dakota, United States Fake Vendor

School District Sends Building Fund Payments to Criminals Posing as a Vendor.

Total Loss — Largely Recovered
$4.92 MILLION

In an email scam, criminals impersonated a trusted vendor of Dickinson Public Schools and redirected two payments. The money came from the district’s building fund.

The U.S. Attorney’s Office and the FBI seized $4,856,578.51 traced to a bank account. The funds are to be returned to the district once court proceedings are complete.

EFA warns you when an email asks to send a vendor payment somewhere new and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss April 2019 Kentucky, United States Fake Vendor

Fake Vendor Email Leads to a $3.7 Million School District Loss.

Total Loss — Fully Recovered
$3.7 MILLION

Scott County Schools lost $3.7 million after an email disguised as coming from a vendor, along with fraudulent financial documents. The district learned of it when the real vendor reported it had not been paid.

A week later the district announced it had recovered the full $3.7 million.

EFA warns you when an email claiming to be from a vendor asks for payment or sends new financial documents from an unfamiliar sender.

Named Victim — Documented Loss Early 2024 Hempstead, New York Business Email Compromise

A Finance Director’s Email Is Spoofed or Hacked, and $3.5 Million Leaves a School District.

Amount Transferred
About $3.5M

In early 2024 about $3.5 million in Hempstead school district funds was transferred to an account in the name of “DME Unlimited.” The district’s IT department found that the finance director’s email had been spoofed or hacked.

According to the district attorney, a California woman withdrew $338,000 of the money in cash. She was arrested in Escondido, extradited to Long Island and charged with grand larceny, and pleaded not guilty.

EFA warns you when an email asks to send money to a new account, even when it seems to come from someone inside your own organization.

Named Victim — Documented Loss April 2024 Tennessee, United States Lookalike Vendor Domain

Fake Pearson Email Leads School District to Wire $3.36 Million.

Amount Wired
$3.36 MILLION

The district’s finance director received an email from someone posing as a representative of the learning company Pearson, sent from the lookalike domain pearson.quest instead of pearson.com. After an exchange about banking details and payment dates, the director sent two wire transfers totaling $3.36 million from state school funding.

The bank flagged the activity nearly two weeks later, after the money had been moved. About $742,000 had been recovered, and investigators traced the funds to money mule accounts.

EFA warns you when an email comes from a domain that imitates a well-known company and when it discusses new banking details.

Source The Record
Named Victim — Documented Loss December 2025 Arkansas, United States Lookalike Supplier Email

Lookalike Contractor Email Diverts a $3.2 Million High School Payment.

Amount Wired — Partly Recovered
$3.2 MILLION

Scammers posing as an executive of East Harding Construction, the firm building Pine Bluff High School, used a lookalike email domain. The contractor’s real messages were filtered out of the employee’s inbox, and the scammers wrote that the usual person would not be able to pick up a check. The district wired $3,204,639.55 on December 17.

The fraud was reported to the bank the next day. The district says it has recovered about $1.12 million.

EFA warns you when an email comes from a domain that imitates a contractor you already work with, especially when it changes how a payment should be made.

Named Victim — Documented Loss August 2023 Santa Monica, California Compromised Account

A Contractor’s Hacked Email Diverts $2.9 Million From a School District.

Amount Transferred — Mostly Recovered
$2,933,511

In late August 2023 a routine payment from Santa Monica-Malibu Unified to a construction contractor was diverted in what the district called a carefully orchestrated online hack. Investigators found that a hacked email account belonging to the contractor, not the district, had been used. The district learned of it on August 28.

The district recovered $2,733,305 and demanded the remaining $200,206 from the compromised company. The LA County Office of Education, Santa Monica Police and the FBI were involved.

When a supplier’s real mailbox is hacked, the email looks genuine. EFA warns you when an email asks to change where a payment goes, which is the moment to call and check.

Named Victim — Documented Loss July 2021 Michigan, United States Compromised Account

Email From a Real Staff Account Redirects $2.8 Million in Insurance Payments.

Total Loss
$2.8 MILLION

On July 12, 2021, a district employee received an email from a real GRPS account claiming to have new wiring information for paying the district’s health insurance company. The colleague named on the account said she did not write or send it. Two payments totaling $2,839,375 went to the new account.

Court documents say federal agents seized laptops, phones, documents and money in October 2021, and a California couple was accused of money laundering and wire fraud.

EFA warns you when an email changes the bank details for a regular payment, even when it seems to come from a coworker.

Source WOOD TV8
Named Victim — Documented Loss November 2019 Texas, United States Phishing Email

Phishing Email Scam Costs a Texas School District About $2.3 Million.

Total Loss
$2.3 MILLION

Manor Independent School District lost approximately $2.3 million to a phishing email scam. Three separate fraudulent transactions took place in November 2019.

EFA warns you when an email shows signs of phishing or asks for a payment to go somewhere new, so it can be checked before money is sent.

Named Victim — Documented Loss January 2022 Livingston Parish, Louisiana Fake Vendor

Emails Change Two Vendors’ Bank Details. A School Board Pays $2.25 Million to Fraudsters.

Total Paid — Partly Recovered
$2,251,861

Between January 12 and February 8, 2022, the Livingston Parish School Board paid $2,251,861 to fraudulent accounts after emails asked to change the electronic transfer details for two vendors on a school construction project. The superintendent said the senders used the first names of district employees in the emails. Staff did not follow the procedure of calling vendors to verify the changes.

The board learned of the fraud when a real contractor contacted it. $1,907,894 was recovered and $343,967 was not. The district now requires written and verbal verification of banking changes.

EFA warns you when an email asks to change a vendor’s bank details, and reminds you to confirm by phone using a number you already have.

Named Victim — Documented Loss 2018 Texas, United States Fake Vendor

Phishing Email With a Vendor’s Logo Leads to $2 Million in Transfers.

Total Transferred — Partly Recovered
$2 MILLION

The district received a phishing email that appeared to come from a company it did business with, complete with the company’s logo. It asked the district to switch from paying by check to ACH or wire transfer to a bank in Florida. The district sent two transfers totaling about $2 million.

Investigators recovered about $813,000. The Florida account holder, a money mule, was convicted of money laundering in 2020 and sentenced to nearly five years in prison.

EFA warns you when an email asks to change how a vendor is paid and reminds you to confirm through a contact you already trust.

Source CBS Texas
Named Victim — Documented Loss March 2025 Arkansas, United States Compromised Account

Unverified Bank Change Emails Send Nearly $2 Million to a Fraudulent Account.

Total Transferred — Mostly Recovered
$1,987,310

The district received emails asking to change the bank account information for two vendors and did not verify them. One vendor’s email had been compromised. Between March 18 and April 4, 2025, the district made four payments to the fraudulent account.

The bank caught a name mismatch on April 8, and the district recovered $1,577,530. The vendor agreed to repay the remaining $204,890 in monthly installments.

EFA warns you when an email asks to change a vendor’s bank details, even from a familiar address, and reminds you to confirm by phone with a number you already have.

Source KAIT8
Named Victim — Documented Loss December 2016 Boone, North Carolina Lookalike Supplier Email

A Fake Domain Posing as the Builder Redirects $1.96 Million From a University.

Amount Paid — Mostly Recovered
About $1.96M

Fraudsters impersonated Appalachian State’s contractor, Rodgers Builders, using a fake domain name to redirect payments. The bank details were changed on December 2, 2016, and on December 8 the university paid about $1.96 million to the fraudulent account.

Two UK-based men were indicted on wire fraud conspiracy, money laundering conspiracy and aggravated identity theft. The university said most of the money was recovered in 2017.

EFA warns you when an email comes from a web address that imitates one you know, and when an email asks to change where a payment goes.

Named Victim — Documented Loss April 2017 Oregon, United States Fake Contractor

Fake Contractor Email Diverts University Construction Payment.

Amount Wired
$1.9 MILLION

The university received an email that appeared to come from the contractor building its pavilion and student recreation center. It asked the university to pay its spring invoice to a new bank account. The email was fake, and the money went to an account the contractor did not control.

Law enforcement froze the fraudulent account, where a significant amount of the money remained. The university said it was reviewing its verification procedures.

EFA warns you when an email asks to pay an invoice to a new bank account and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss 2025 Nebraska, United States Fake Vendor

Phishing Email Redirects $1.8 Million Construction Payment.

Total Loss — Partly Recovered
$1.8 MILLION

The district received a phishing email with false payment instructions, made to look like it came from a trusted vendor. A payment meant for a contractor on an ongoing construction project was sent by ACH transfer to a fraudulent account.

Nearly $700,000 has been recovered, and the district is pursuing more through its insurer. It has put new safeguards in place for wire and ACH transfers.

EFA warns you when an email gives new payment instructions for a vendor and reminds you to confirm with someone you know before sending money.

Named Victim — Documented Loss June 2026 Pennsylvania, United States Fake Contractor

Fake Contractor Email Redirects a $1.6 Million Renovation Check.

Amount Sent — Fully Recovered
$1.65 MILLION

The district received an email that appeared to come from J.C. Orr & Son, the firm working on its high school renovation, updating the firm’s mailing address for payment. A $1,648,656.19 check was then deposited on June 22 into a bank in Indianapolis. The district learned of the problem in July when the real firm asked about its unpaid work.

The check was withdrawn and the full amount was returned to the district. State police arrested a suspect in Indiana on August 3.

EFA warns you when an email asks to change where a payment is sent, so it can be confirmed with the contractor directly.

Named Victim — Documented Loss July 2021 Lake Charles, Louisiana Fake Vendor

Seven Payments, One Set of Fake Emails: A School Board Loses $1.6 Million.

Total Paid — Partly Recovered
$1,607,620

Between July 2021 and January 2022 the Calcasieu Parish School Board made seven payments totaling $1,607,620 to scammers. Staff changed vendor bank account information based on seemingly valid emails and fraudulent forms, without further verification. The district realized what had happened in December 2021.

$837,771 came back through bank reversals and an audit found $789,849 still unrecovered. The board adopted a policy requiring a follow-up call to the vendor’s number on file.

EFA warns you when an email asks to change where a vendor gets paid. That is the moment for the follow-up call this board later made its policy.

Named Victim — Documented Loss December 2023 Florida, United States Phishing

One Phishing Email Cost a School District More Than $1.3 Million.

Total Loss
$1.3 MILLION+

An email phishing scam cost the district more than $1.3 million in December 2023.

EFA warns you when an email uses the language phishing relies on and when it looks like an attempt to redirect a payment.

Source WFTV
Named Victim — Documented Loss May 2022 Montana, United States Fake Contractor

Fake Contractor Email Diverts $1.1 Million School Construction Payment.

Total Loss
$1.1 MILLION

A scammer sent an email that appeared to come from the district’s main contractor on a middle school construction project. It asked the district to switch payments from paper checks to direct deposit, and officials wired the payment to the scammer.

The district settled with the contractor for $837,500 so subcontractors could be paid. Vendors are now paid only by check, and staff complete annual fraud-prevention training.

EFA warns you when an email asks to change how a contractor is paid and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss May 2025 Buenos Aires, Argentina Spoofed Email

Transfer Orders From a Fake Treasury Email Address Drain University Accounts.

Total Transferred
ARS 1,591 MILLION

Fraudsters allegedly posed as staff of the University of Buenos Aires treasury office. Transfer orders were first sent by email from the address tesoreria@ubatic.net.ar and then delivered on paper with forged signatures of authorised staff. Thirteen transfers totalling about 1,591 million pesos were made from the Law and Dentistry faculties' bank accounts.

A federal judge and prosecutor took up the case with multiple arrests, and the university and the bank opened internal investigations.

EFA warns you when an email claims to come from your own organisation but is sent from an outside or lookalike domain.

Named Victim — Documented Loss 2025 Florida, United States Lookalike Supplier Email

Imitation Contractor Email Diverts $846,864 in School Construction Money.

Total Loss — Mostly Recovered
$846,864

Someone emulated a construction vendor’s email and gave the district a fake account number. The superintendent said it looked very much like emails the district had received before from that company. The district paid $846,864.86 before the real vendor reported an unpaid invoice.

The sheriff’s office said $779,604 was recovered, but $67,260.86 remained missing and the suspect had not been identified.

EFA warns you when an email imitates a vendor you know and gives new account details for a payment.

Named Victim — Documented Loss September 2023 Flagler County, Florida Fake Contractor

An Email Bills a School District $719,583 for a High School Expansion. The Builder Never Sent It.

Total Loss
$719,583

Flagler County Schools had been working with a construction contractor since June 2023 on an expansion of Matanzas High School. In September a district employee received an email requesting $719,583 for the construction work, and the money was sent electronically to an account believed to belong to the contractor. About two weeks later the contractor said it had never received it.

The district reported the fraud to the Flagler County Sheriff’s Office and the FBI became involved. The sheriff said recovery was unlikely because of the delay.

EFA warns you when an email asks for a payment or gives payment details, so a large construction bill gets a phone call to the contractor before the money moves.

Named Victim — Documented Loss March 2024 Pennsylvania, United States Compromised Account

Hacked Vendor Email and a Payment Change Request Divert Nearly $700,000.

Total Loss
NEARLY $700,000

A hacker gained access to a vendor’s email and requested $563,000 from the school district for an outstanding balance. In a second incident, an email from another contractor requested a change in payment method and $126,000 for services. The real vendors did not receive the payments.

The district reported both incidents to the FBI and added security measures to its vendor payment system. The City Controller, who found the losses during an annual audit, referred the matter to the Pennsylvania Attorney General.

EFA warns you when an email asks to change a payment method or bank account, even when it comes from a vendor you already know.

Named Victim — Documented Loss May 2019 Marshfield, Wisconsin Fake Vendor

A “Vendor” Says It Changed Banks. The District Pays $660,000 to an Impostor.

Amount Paid — Mostly Recovered
$660,000

In April, someone posing as one of the district’s vendors contacted the business office to say it had changed bank accounts and asked for a bank routing form. The superintendent said the scammers did a very elaborate job of creating an email that looked authentic. On May 22 the district paid $660,000 to the impostor, and on May 30 the real vendor called to say it had not been paid.

A Florida credit union flagged and halted the first transfer, and the district recovered close to $500,000. It filed an insurance claim for the remaining $160,000.

EFA warns you when an email asks to change where a payment goes. A quick call to the vendor at a number you already have is the check that matters.

Named Victim — Documented Loss 2022-23 (reported January 2025) London, United Kingdom Fake Contractor

Tampered Supplier Email Sends a Trust’s Building Payments to the Wrong Account.

Total Loss
£385,532

Wembley Multi-Academy Trust, which runs three schools in northwest London, was paying a construction company for building work. Fraudsters posing as the construction company tricked the trust into paying the wrong bank account after the supplier’s email was tampered with. Four payments totalling £385,532 were made during 2022-23.

The trust reported the fraud to the Metropolitan Police, and the investigation was ongoing when the loss was reported.

EFA warns you when an email asks you to send a payment to new or different bank details, so you can confirm the change with the supplier by phone first.

Named Victim — Documented Loss December 2018 Virginia, United States Lookalike Supplier Email

Fake Contractor Employee Using a Lookalike Email Gets a University to Wire $469,819.

Total Loss
$469,819

Starting in September 2018, scammers posed as a construction company employee named 'Rachel Moore,' using an email address similar to the company name. VCU sent an ACH transfer of $469,819.49 on December 20, 2018. In January 2019 the bank told VCU the transfer was fraudulent.

Most of the money could not be recovered. A UK-Nigerian man was charged with wire fraud and money laundering.

EFA warns you when an email comes from an address that resembles a contractor’s name but is not the contractor’s real domain.

Named Victim — Documented Loss July 2020 Bucks County, Pennsylvania Fake Contractor

Emails From a Builder’s Domain Send a College’s $407,516 Payment to the Wrong Account.

Amount Wired
$407,516

Bucks County Community College received emails, from a domain believed to be connected to a construction company it had worked with, directing payment to a different account. The college wired $407,516. The real construction company later contacted the college, which revealed the money had been diverted.

Police traced the receiving account to an elderly New Jersey man who had been coerced into giving access to it. Two New York women were charged with dealing in proceeds of unlawful activity, receiving stolen property and criminal conspiracy.

EFA warns you when an email asks you to send a payment somewhere new, even when the message seems to come from a contractor you know.

Named Victim — Documented Loss May 2018 Victoria, Australia Fake Contractor

Email Changing a Builder’s Bank Details Costs a School $480,000.

Total Loss
AUD 480,000

Emmanuel College in Warrnambool received an email changing bank account details that claimed to be from a local construction business. The college paid $480,000 to the new account. Police said the email came from overseas, and the money was withdrawn and sent overseas.

Police recovered only $1,200 and froze the account. The principal said the school was insured but insurance would not cover the whole amount.

EFA warns you when an email asks you to pay a different bank account, so you can call the builder on a number you already have before paying.

Named Victim — Documented Loss 2025 Arkansas, United States Payment Switched

Unverified Bank Change Emails Send $286,213 to Fraudulent Accounts.

Total Loss — Partly Recovered
$286,213

The district lost $286,213 to an email scam after vendor banking information was changed without the required verification. Seven payments went out before district leadership was alerted, about three months into the payments.

The district recovered $58,339 through its bank. The employee responsible was terminated in June 2025, and vendor banking changes must now go through the chief financial officer, who may call the vendor to confirm.

EFA warns you when an email asks to change where a payment goes, so the request can be confirmed by phone before money moves.

Named Victim — Documented Loss October 2022 Alaska, United States Spoofed Email

Spoofed Vendor Email Changes Direct Deposit and Sends Nearly $270,000 to a Scammer.

Total Loss
NEARLY $270,000

A person posing as a district vendor asked staff to change the company’s direct deposit information, using a spoofed email address made to look like the vendor’s. Staff did not detect the fraud, and two payments went to the scammer: more than $93,000 in early October and nearly $176,000 in early November.

Officials said the funds are likely unrecoverable and the case remained open with the FBI. The city’s risk fund could cover the first $250,000 if the district files a claim.

EFA warns you when an email asking for new deposit details comes from an address that only looks like your vendor’s.

Named Victim — Documented Loss June 2025 Louisiana, United States Phishing Email

Email Phishing Attack Sends $251,972 to a Fraudulent Account.

Total Loss
$251,972

The Sabine Parish School Board was the victim of an email phishing attack. As a result, $251,972 was paid to a fraudulent account instead of the intended vendor.

The board notified its insurance company and filed a claim to recover the loss.

EFA warns you when an email tries to redirect a vendor payment to a new account.

Named Victim — Documented Loss 2014 (court case July 2022) Offaly, Ireland Fake Contractor

Fake Builder Email Diverts a School Construction Payment.

Total Loss — Mostly Recovered
€178,000

Laois Offaly Education and Training Board was paying a construction company for work at a Tullamore school. After a genuine invoice arrived, an email posing as the construction company told the accounts department to pay a different bank account. About €178,000 was transferred, and the fraud came to light when the builder said it had not been paid.

Gardaí traced the email to the Czech Republic. Two people pleaded guilty to money laundering and received suspended sentences, and all but €1,000 was recovered.

EFA warns you when an email changes where a payment should go, so you can check with the contractor using contact details you already hold.

Named Victim — Documented Loss September 2024 New Jersey, United States Business Email Compromise

Fake Security Vendor Email Sends $178,803 to the Wrong Account.

Amount Wired
$178,803

Police said an unknown person impersonated a security vendor in a compromised email scheme. Three wire transfers totaling about $178,803.57 were sent to an unauthorized bank account in September 2024. The district found out in December 2025 when the real vendor asked about payment.

The board reported it to police on December 19, 2025, and says the vendor, not the district, bears the loss. There were no known suspects.

EFA warns you when an email claiming to be a vendor gives new bank details for a wire.

Named Victim — Documented Loss September 2024 Athlone, Ireland Payment Switched

Fraudulent Email Changes Supplier Bank Details on a University Invoice.

Amount Paid
€98,500

The university received a genuine €98,500 supplier invoice in August 2024. In September, an email asked it to change the supplier’s bank details, and the university paid into the new account without checking the details as its controls required.

The university and the supplier agreed to split the loss 50:50, leaving the university with a loss of nearly €50,000.

EFA warns you when an email asks to change a supplier’s bank details and reminds you to confirm by phone with a number you already have.

Source Midlands 103
Named Victim — Documented Loss May 2024 Florida, United States Compromised Account

Hacked Vendor Email Sends University Payment to a Fraudulent Account.

Total Loss
$107,625

An email from a vendor’s compromised account asked UCF to send a payment to a new bank account. The university approved the change and sent the payment plus a $23,000 check. When the vendor replied that the change was unauthorized, a flood of spam to the university’s email system kept officials from seeing the warning for three days.

The university recovered only $2,394. The state auditor found UCF had added verification steps but still sent payments before verifying new vendor bank details.

EFA warns you when an email asks to move a payment to a new bank account, even from a real vendor address, and reminds you to confirm by phone first.

Source WLRN
Named Victim — Documented Loss June 2018 Lancashire, United Kingdom Compromised Account

Fraudulent Emails Send an Academy Trust’s Payment to a Criminal Account.

Amount Paid — Partly Recovered
£77,370

Star Academies, which runs 24 academies, suffered a cyberattack targeting a supplier’s and the trust’s email systems. An exchange of fraudulent emails led the trust to pay £77,370 into a fraudulent bank account.

The bank froze the account and returned £38,153.18. Insurance covered the rest, and the trust says it suffered no final financial loss.

EFA warns you when an email asks for a payment to changed bank details, even when the message seems to come from a supplier you already deal with.

Named Victim — Documented Loss March 2024 Mumbai, India Lookalike Supplier Email

Lookalike Supplier Email Redirects an International School’s Payment.

Amount Transferred — Mostly Recovered
₹87.26 LAKH

An international school in Tardeo had a contract with a UAE-based supplier. Fraudsters created an email address resembling the supplier’s and told the school not to pay the account it had on file, directing the money to a bank account in the United States instead.

After the supplier said it had received nothing, the school went to the Central Cyber police, who recovered ₹82.55 lakh for the school.

EFA warns you when an email comes from an address that closely imitates a contact and when it asks you to pay a different account.

Named Victim — Documented Loss September 2025 Wisconsin, United States Fake Message From the Boss

Fake Superintendent Email Gets Two Invoices Paid.

Total Loss — Mostly Covered by Insurance
$67,636

Starting in September 2025, an email account that was not the superintendent’s official district address forwarded invoices to an accounting employee and asked that they be processed. The district sent a $38,718 check on September 23, 2025, and a $28,918 check on October 23, totaling $67,636.

The district’s insurer reimbursed the loss apart from the deductible. An Ohio woman was charged with two felony counts of theft by false representation.

EFA warns you when an email uses a familiar name, like your superintendent’s, but comes from an address that is not theirs.

Named Victim — Documented Loss May 2018 Kirkland, Washington Compromised Account

Hackers Watch a University CFO’s Inbox, Then Divert a Vendor Payment.

Total Loss
Nearly $60,000

Hackers took over the email account of Northwest University’s chief financial officer. Detectives said they secretly monitored his emails and waited for a legitimate vendor payment to come due. When it did, they diverted the money, leaving the school out nearly $60,000.

Kirkland police said no suspects had been arrested.

When a real account has been taken over, the address looks right, so the change in payment details is the clue. EFA warns you when an email asks to change where money goes.

Named Victim — Documented Loss April 2017 Wall, Texas Fake Message From the Boss

While the Superintendent Is Out Sick, “His” Emails Order Three Wire Transfers.

Total Wired
$45,472

While the Wall ISD superintendent was off work ill in late April 2017, the business manager received emails from his account asking her to wire district money to individuals. Three wires went out, totaling $45,472. When the superintendent returned on May 1 he said he had sent no such requests and that the emails were fake.

A fourth wire was stopped by the receiving bank’s fraud department. The district reported the fraud to the sheriff’s office.

EFA warns you when an email asks for a wire transfer or gives payment details. A request from the boss to wire money to individuals is worth a phone call first.

Named Victim — Documented Loss Ohio, United States Fake Vendor

Three Emails Asked to Change a Vendor’s Bank Details.

Total Paid to Fraudsters
$41,500

Three fraudulent emails impersonating a vendor asked to change banking information. The district sent $41,500 to the fraudulent account.

The Ohio Auditor’s Office documented it. Insurance covered $36,500, leaving a $5,000 deductible.

EFA warns you when an email asks to change a vendor’s banking information and when it claims to be from an organization it doesn’t come from.

Named Victim — Documented Loss June 2017 Boston, Massachusetts Phishing Email

A Fake “Technology Department” Email Sends 19 Teachers’ Pay to California.

Amount Diverted
Nearly $40,000

Scammers sent emails that appeared to come from the Boston Public Schools technology department, asking staff to verify their information through a link. The emails looked real enough that nearly two dozen people followed the directions. Nineteen employees had their direct deposits redirected to an account in California, nearly $40,000 in all.

The City of Boston said it would reissue checks to the affected employees.

EFA warns you when an email presents itself as your own organization but comes from outside it, and when a link leads to a sign-in page that has nothing to do with the sender.

Documented Attack Campaign October 2025 Singapore Fake School Fees

Fake School Fee Emails Demand Urgent Payment.

Reported Losses — 15+ Cases
AT LEAST S$44,000

Scammers sent emails demanding urgent payment of overdue school or tuition fees to a bank account, warning of action from the school’s litigation department. The emails came from hijacked accounts of fellow students or from domains resembling official school addresses. Police reported at least 15 cases from October 14, 2025.

EFA warns you when an email comes from a domain that imitates an organization and uses urgent, threatening payment language.

Named Victim — Documented Loss Summer 2019 South coast, United Kingdom Payment Switched

Hacked Email Changes a Supplier’s Bank Details on a School’s Playground Invoice.

Total Loss
£19,000

A primary school on the south coast was expecting an invoice for playground improvements paid for by money parents had raised. Fraudsters had hacked an email account and changed the account details on the invoice. The school paid £19,000 to the fraudsters.

EFA warns you when an invoice email asks you to pay different bank details, so you can check with the supplier by phone first.

Named Victim — Documented Loss August 2020 Sarawak, Malaysia Refund Scam

Fake Student Email Gets a University to Pay a Refund Into the Wrong Account.

Amount Paid
RM24,314

A person posing as a student at a private university in Miri emailed a refund request. The university paid RM24,314 into the bank account given in the email. The real student later said he had not sent any such email.

Police opened a cheating investigation under Section 420 of the Penal Code.

EFA warns you when an email uses a familiar person’s name but comes from an address you have not seen before.

Named Victim — Documented Loss 2020 Ohio, United States Payroll Diversion

Phishing Email Redirects a Superintendent’s Paycheck.

Total Loss
$5,159

A phishing email fooled a school payroll employee into changing the direct deposit details for Superintendent Elizabeth Lolli. Her $5,159 paycheck was sent to the scammer’s account.

The money was withdrawn before the district could reverse the payment.

EFA warns you when an email asking to change someone’s direct deposit comes from an address that does not match the person it claims to be.

Named Victim — Documented Loss November 2024 Ohio, United States Payroll Diversion

Payroll Officer Changes Direct Deposit After a Phishing Email.

Total Loss
$1,291.64

A payroll officer at the Marion County district changed an employee’s direct deposit details after receiving an email request. Auditors found the officer did nothing to verify the request beyond receiving the email.

The Ohio Auditor of State issued a finding for recovery against the payroll officer, its first ever for public money lost to a phishing scam. The amount was repaid under audit.

EFA warns you when an email uses a coworker’s name from an address that does not match, and when it asks to change where money is sent.

Documented Attack December 2016 Berkeley, California, USA Fake Email From the Chancellor

2,000 Berkeley Accounts Got an Email From the Chancellor. None of Them Could See Who Else Did.

Documented Scale
2,000+ campus accounts, all blind-copied
No financial loss figure is attributed to this attack.

More than 2,000 UC Berkeley email accounts received a message appearing to come from Chancellor Nicholas B. Dirks. It did not come from Berkeley at all — the real sender was penweltm@miamioh.edu, an account on a completely different university's domain. Attached was a PDF whose link led to a page asking for a username and password. Berkeley's Information Security Office noted one detail in its write-up:

What the header showed
To: (empty)

More than 2,000 people received the same message, and not one of them could see that anyone else had. They had all been blind-copied.

Being blind-copied is completely normal for a newsletter and completely odd for a personal note from your chancellor. EFA tells you when you weren't actually addressed, because hiding the recipient list is how one message goes to thousands of people while looking like it was written to you. Pair that with a name you trust sitting in front of an address from another university, and there are two separate reasons to slow down.

Documented Attack June 2020 Providence, Rhode Island, USA Gmail’s Own Warning

Gmail Already Knew. It Put a Banner on the Message Before Anyone Reported It.

Documented Outcome
Gmail's own warning fired on a real reported message
No financial loss figure is attributed to this attack.

Brown University's Phish Bowl published a genuine message reported by staff. It carried a colleague's name and the opening line every finance team eventually sees: "Hello Are you available? Please I need your assistance urgently." The real sender was zachmile931@gmail.com. Gmail had already put its own banner across the top: Be careful with this message… is similar to a name in your organization, but the email address does not belong to your domain.

Sometimes your email provider has already decided a message looks wrong. EFA doesn't ignore that. It carries the provider's concern into the same place it explains everything else it found, so you get one clear picture rather than a grey banner you've learned to scroll past. Two independent systems worrying about the same email is worth noticing.

Nonprofits & Churches

Named Victim — Documented Loss Maryland and New York, United States Compromised Account

An Attacker Posed as Staff to Take Money From Two Charities.

Scheme Total
$7.5 MILLION

Federal prosecutors said an attacker got into employee email accounts and impersonated staff to get the two charities to send money.

EFA warns you when an email uses a colleague’s name in a way that doesn’t match, and when a message changes where money should go.

Named Victim — Documented Loss Massachusetts, United States Fake Investment Manager

The Email Looked Like It Came From Their Investment Manager.

Total Loss
$6.4 MILLION

A spoofed email that appeared to come from an investment manager led a workers’ union to transfer funds to a fraudulent account.

The DOJ later secured forfeiture of about $5.3 million tied to the scheme.

EFA warns you when an email uses a trusted name from an address that doesn’t belong to them, and when it sends money to a new account.

Named Victim — Documented Loss June 2023 Atlanta, Georgia Compromised Account

A Hacked Furniture Vendor’s Email Sends a Children’s Hospital’s $5.3 Million Payment to a Launderer.

Amount Wired — Mostly Recovered
$5.3M

In early June 2023 a hacker broke into the email account of a commercial furniture vendor that supplied Children’s Healthcare of Atlanta. Posing as a vendor employee, the hacker changed the vendor’s bank account for payments. On June 13, 2023 the hospital system sent $5.3 million to an account belonging to a former accountant who was paid a commission to move the money.

The hospital system and the vendor spotted the fraud within days, and about $4 million was recovered. The money launderer was convicted by a jury in February 2026 and sentenced to four years in prison.

The email came from the vendor’s real account, so the bank change was the clue. EFA warns you when an email asks to change where a supplier gets paid.

Named Victim — Documented Loss January 2020 Enschede, Netherlands Spoofed Email

A Museum Pays for a £2.4 Million Constable. The Dealer Never Sees the Money.

Total Loss
£2.4M

Rijksmuseum Twenthe was buying a John Constable painting from the London dealer Simon C. Dickinson Ltd. Fraudsters inserted themselves into the months-long email negotiation and sent messages appearing to come from the dealer, so the museum’s payment for the £2.4 million painting went to an account in Hong Kong. The painting arrived, but the dealer was never paid.

The museum and the dealer went to court in London, each blaming the other. It was not determined whose email was compromised, and the judge dismissed the museum’s application while allowing it to seek damages another way.

EFA warns you when an email in an ongoing conversation suddenly gives new payment details, such as an account in another country. A phone call to the dealer would have confirmed where the money belonged.

Named Victim — Documented Loss May 2015 New York, New York, United States Phishing Email

Phishing Email Leads a Museum to Wire $2.8 Million.

Amount Wired
$2.8 MILLION

An email phishing scam fooled an employee of the American Museum of Natural History, a nonprofit. The employee believed the email instructions were authentic and made a wire transfer of $2.826 million. The museum disclosed the loss on its IRS Form 990.

The museum said it continues to seek restitution and found no malice by the employee.

EFA warns you when an email asking for a payment or wire comes from a sender it cannot verify.

Named Victim — Documented Loss 2019 Ohio, United States Business Email Compromise

A Church Lost $1.75 Million to One Email Scheme.

Total Loss
$1.75 MILLION

A church in Brunswick, Ohio was scammed out of $1.75 million in a business email compromise.

EFA warns you when an email changes where a payment should go, so church staff and volunteers know to call and check first.

Source Threatpost
Named Victim — Documented Loss November 2024 Iqaluit, Nunavut, Canada Compromised Account

Hacked Partner Email Gives an Inuit Organization Fraudulent Banking Details.

Total Loss — Mostly Recovered
C$2.2 MILLION

In November 2024 the Qikiqtani Inuit Association was hit by a cyber fraud attack. An attacker breached the system of a third-party organization QIA dealt with and used that hacked email address to send QIA fraudulent banking details. QIA reported an initial loss of $2.2 million and said its own systems were not compromised.

QIA said it had recovered $2.1 million of the $2.2 million and was working to recover the rest; the RCMP arrested and charged a man with fraud over $5,000.

EFA warns you when an email from a known contact asks you to pay into new or changed bank details, so you can confirm by phone first.

Named Victim — Documented Loss Compromised Account

Community Nonprofit Sends $1.55 Million After Phishing Email.

Amount Recovered
$1.55 MILLION

A phishing email compromised a small community nonprofit’s email. An employee then sent $1.55 million to someone claiming to be a client, following fraudulent payment instructions.

The fraud was reported within the hour, the funds were frozen, and the full $1.55 million was recovered.

EFA warns you when an email tries to collect your sign-in details, and when an email asks you to send money to new payment instructions.

Source Coalition
Named Victim — Documented Loss Compromised Account

Childhood Education Nonprofit Sends Nearly $1.3 Million After Email Takeover.

Total Transferred — Mostly Recovered
NEARLY $1.3 MILLION

Attackers took over the finance director’s email account and watched it for four months, setting up rules to hide legitimate emails and divert replies. They then spoofed the nonprofit’s own domain and emailed six people under the subject line “Change banking service.” Two transfers of roughly $620,000 each were sent.

With help from its cyber insurer and law enforcement, the organization recovered all of the money except $500.

EFA warns you when an email asks to change banking details and reminds you to confirm by phone with a number you already have.

Source Coalition
Named Victim — Documented Loss August 2019 High Wycombe, United Kingdom Lookalike Supplier Email

Copied Supplier Email Thread Costs a Housing Charity £932,000.

Total Loss
£932,000

Red Kite Community Housing, a tenant-led charity managing about 6,500 homes, was targeted by criminals who mimicked the domain and email details of known contacts providing services to it. They recreated an email thread so staff believed it was a genuine follow-up to an existing conversation. A two-stage check on payment changes was not completed, and the money was transferred.

The matter was passed to Action Fraud and police investigated; the Regulator of Social Housing downgraded the charity’s governance rating from G1 to G2. The charity said tenants' rents would not be affected.

EFA warns you when an email comes from a domain that imitates a supplier you know, especially when it asks for payment changes.

Named Victim — Documented Loss Business Email Compromise

Scammers Took About $1 Million From a Children’s Charity.

Total Loss
~$1 MILLION

Scammers stole about $1 million from the charity Save the Children in a business email compromise.

EFA warns you when an email looks like an attempt to redirect a payment, protecting money that was meant for the people a charity serves.

Source HackRead
Named Victim — Documented Loss 2023 Minnesota, United States Compromised Account

Hacked Grantee Email Helps a Thief Divert $1 Million From a Foundation.

Amount Diverted
$1 MILLION

An intruder got into the email account of an employee at one of the foundation’s grantees and found login credentials for the foundation’s grants system. The intruder then changed the grantee’s bank account number, diverting a $1 million grant payment.

Police are investigating.

EFA warns you when an email tries to collect sign-in details, and when a message asks to change where a payment goes.

Source KARE 11
Named Victim — Documented Loss July 2020 Philadelphia, Pennsylvania, United States Fake Contractor

Spoofed Construction Invoice Costs a Food Bank $923,533.

Total Loss
$923,533

Thieves got into Philabundance’s computer systems through a phishing scam, blocked legitimate emails, and sent a spoofed invoice that mimicked a construction company’s bill for its new community kitchen. The food bank paid the invoice on July 7. It discovered the theft on July 24, when the real contractor asked about its payment.

Philabundance reported the theft to the FBI and Philadelphia police and strengthened its IT security and financial controls.

EFA warns you when an invoice or payment request comes from an address that only looks like your contractor’s.

Named Victim — Documented Loss December 2022 Greenwich, Connecticut Spoofed Email

An Email From a “Verified Contact” Sends a Youth Club’s $800,000 Scholarship Payment Astray.

Amount Wired — Partly Recovered
$800,000+

A financial staff member at the Boys & Girls Club of Greenwich acted on an email that appeared to come from a verified contact, asking for a wire to a known education and scholarship fund. The bank listed was not the one the fund normally used. More than $800,000 was wired, and the club found out when the fund’s money manager said the money had not arrived.

After nearly a year and about ten search warrants, Greenwich police identified a suspect. A 68-year-old Florida woman was arrested on a first-degree larceny warrant and extradited in August 2024, and a detective recovered a significant portion of the money.

EFA warns you when an email gives bank details that differ from the ones you normally use. That difference is the reason to stop and call before the wire goes out.

Named Victim — Documented Loss Elkin, North Carolina, United States Payment Switched

Church Loses $793,000 Saved for a New Sanctuary.

Total Loss
$793,000

During its building campaign, the church’s emails with its builder were quietly watched by a criminal. At a key billing moment, the criminal posed as the contractor and emailed fraudulent payment instructions. The message arrived on a Friday when the office was closed, and staff paid it the following Monday. The church learned of the theft only when the real builder called days later asking why its invoice was unpaid.

The FBI opened an investigation. The church moved forward and opened its new worship center in September 2024.

EFA warns you when an email changes a contractor’s payment instructions and reminds you to confirm by phone with a number you already have.

Source Baptist Press
Named Victim — Documented Loss May 2023 Florida Payment Switched

An Email Posing as a Partner Ministry Redirects $700,000 Meant for Church Planting.

Total Loss
$700,000+

The Florida Baptist Convention was due to send mission money to the North American Mission Board for church planting. Staff received an email that appeared to come from the mission board, asking for the funds to go to a new account number. It did not come from the mission board, and more than $700,000 was stolen.

The convention said it had no reason to suspect employee wrongdoing, was working with federal and state investigators to recover the money, and would honor its ministry commitments from reserves.

EFA warns you when an email asks you to send money to a new account number. Even when the request matches a payment you were expecting, a phone call to a number you already have is the check.

Named Victim — Documented Loss 2020 (reported April 2022) San Francisco, California, United States Compromised Account

Hacked Bookkeeper Email Diverts $650,000 From a Housing Nonprofit.

Total Loss
$650,000

Thieves hacked the email account of the nonprofit’s bookkeeper and inserted themselves into a long email thread. They then sent messages asking to change the wire payment instructions for a grant recipient. The payments went to the thieves.

By the time it was discovered the money was long gone and the local detective was powerless to help; the executive director later learned the Secret Service was investigating.

EFA warns you when an email in an ongoing thread asks to change where a payment is sent, so you can confirm by phone first.

Named Victim — Documented Loss Iowa, United States Fake Contractor

The Church Thought It Was Emailing Its Contractor.

Total Loss
$466,000+

A church believed it was emailing with its construction contractor. Fraudsters impersonating contractor employees redirected the church’s payment.

A federal conviction followed in 2024.

EFA warns you when an email uses a familiar name from an address that isn’t theirs, and when it changes where a payment should go.

Named Victim — Documented Loss January 2019 Budapest, Hungary Payment Switched

Scammers Change a Builder’s Bank Details and Take a Synagogue Renovation Payment.

Total Loss
HUF 122M

Mazsihisz, Hungary’s largest Jewish federation, was renovating the Rumbach Street Synagogue. Scammers used several phone calls and emails to convince two employees to change a contractor’s bank details. A transfer of 122 million forints went to the fraudsters’ account and was withdrawn in cash.

Police investigated. An internal report said the employees were victims of outside fraud but had made errors, and the two office administrators were fired.

EFA warns you when an email asks to change a contractor’s bank details. Confirming with the contractor on a number you already have is the step that protects the payment.

Named Victim — Documented Loss October 2024 Hartford, Connecticut, United States Fake Payment Forms

Hartford Nonprofit Wires $300,000 of State Funds to a Fraudster.

Total Loss
$300,000

Blue Hills Civic Association passes state funding to partner organizations. Someone posing as a representative of one partner emailed the partner’s budget, a W-9 form and an ACH form. Relying on those documents, the association sent two wire payments, totaling $300,000, to a fraudulent bank account.

The state froze the association’s funding after it reported the loss months late, and the association laid off nearly all its staff. Hartford police are investigating and the FBI has been notified.

EFA warns you when an email sends new banking details for a partner and reminds you to confirm with that organization using contact information you already have.

Named Victim — Documented Loss April 2026 Louisville, Kentucky Fake Contractor

A Contractor’s Hacked Email Redirects a Housing Nonprofit’s $300,000 Payment.

Amount Wired — Recovered
Nearly $300,000

A nonprofit that built an affordable housing project for single-parent families in the Louisville region wired a retainage payment after an email from its general contractor gave a new bank account. The contractor’s email system had been compromised. The nonprofit kept writing to the impostor, who claimed the bank had restricted the account, and the fraud was found more than a month after the wire.

After the nonprofit’s lawyers got involved, the money was frozen within a day and nearly $300,000 was recovered.

EFA warns you when an email asks you to pay a contractor at a new bank account, so the change gets a phone call before the wire.

Named Victim — Documented Loss December 2016 United States Business Email Compromise

Political Nonprofit Loses About $242,000 Raised for Standing Rock.

Total Loss
ABOUT $242,000

Our Revolution, the nonprofit that grew out of Sen. Bernie Sanders’s 2016 campaign, disclosed in its tax forms that it was the victim of a Business E-Mail Compromise scam in December 2016. The scam resulted in an electronic transfer of about $242,000 to an overseas account. The money had been raised to aid the Standing Rock Sioux tribe.

The group worked with the FBI, its counsel and a cybersecurity consultant to identify the thieves and recover the funds, but those efforts were unsuccessful.

EFA warns you when an email asking for a transfer comes from an unverified sender or an address that does not match the person it claims to be.

Named Victim — Documented Loss May 2024 Rockville, Maryland Payment Switched

A Volunteer Fire Department’s Ambulance Down Payment Goes to the Wrong Bank.

Total Loss
$220,000

The Rockville Volunteer Fire Department had set aside $220,000 as a down payment on two new ambulances. While it was arranging the wire, someone impersonating a vendor it had been working with got into the email thread and gave false instructions with a slightly changed bank routing number. As the department’s president put it, you would have had to look very closely to see that one letter in the email string had been changed. The money went to a different bank.

Close to half of the money had been recovered, though it could take months to come back. The department was working with Montgomery County Police, the U.S. Secret Service and the FBI, and was taking donations to replace the rest.

EFA warns you when an address is one letter away from someone you already write to, and when an email asks you to send money somewhere new. Both happened in the middle of an ordinary-looking email thread.

Named Victim — Documented Loss October–November 2021 Waltham, Massachusetts, United States Business Email Compromise

Email Scheme Takes $126,000 From a Waltham Nonprofit.

Total Loss
$126,000

In October and November 2021, a Waltham nonprofit affiliated with a local university was hit by a business email compromise. Messages from a known email address requested disbursements matching earlier legitimate requests, and the scammers also submitted invoices. About $126,000 was moved into shell companies and laundered.

In August 2023 two Texas men, Paul Webb and Montrail Brooks, were arrested and arraigned in Middlesex Superior Court on money laundering and receiving stolen property charges.

EFA warns you when a payment request arrives from a sender it cannot verify, even when the name looks familiar.

Named Victim — Documented Loss United Kingdom Fake Vendor

Cancer Charity Pays Over £90,000 After a Fake Supplier Bank Change.

Total Loss
OVER £90,000

A charity supporting cancer patients received an email asking to change a supplier’s bank account details, with a letter on company letterhead attached. Finance processed the change, and two invoices were paid to the new account. The real supplier noticed only when it asked why its invoices were unpaid.

The charity asked its bank to stop further payments, freeze the bogus account and retrieve any remaining funds. It also reviewed its controls and restricted bank detail changes to more senior staff.

EFA warns you when an email changes a supplier’s bank details and reminds you to confirm by phone with a number you already have.

Named Victim — Documented Loss April 2021 Tailem Bend, South Australia Payment Switched

A Second Email With “New” Bank Details Costs a Country Netball Club $153,000.

Total Loss — Partly Recovered
A$153,000

The Tailem Bend Netball Club was paying contractors for upgrades to its courts and lighting. After a genuine invoice arrived, the club received a second email giving new bank details for the contractors. It paid $153,000 to the scammers, and only $13,000 was recovered.

The local council gave the club a $50,000 interest-free loan, a local company donated $30,000, and the club used money set aside for upgrades and fundraising to cover the rest.

EFA warns you when a follow-up email changes the bank details on an invoice you already have. A call to the contractor on a known number is the check.

Named Victim — Documented Loss January 2017 Calgary, Alberta Fake Message From the Boss

An “Urgent” Email From the President and Vice President Drains a Minor Hockey Association.

Total Loss — Partly Recovered
C$145,000

In early January 2017 the McKnight Hockey Association’s treasurer received an urgent emailed request for a transfer of funds. The emails masked the real addresses of the association’s president and vice president. Believing the board had approved it, she wired the money without requiring signing authority, and almost $145,000 was released.

About $45,000 was recovered, leaving a loss of nearly $100,000. Calgary police and the bank investigated, and Hockey Calgary said several other local hockey organizations had also been targeted.

EFA warns you when an email shows a familiar name but comes from a different address, and when it pushes you to move money urgently.

Named Victim — Documented Loss Executive Impersonation

Nonprofit Loses $87,000 in Donor Funds to a Fake Executive Director.

Total Loss
$87,000

Attackers impersonated a nonprofit’s executive director, using a spoofed email domain to make their requests look genuine. About $87,000 in donor funds was lost, and 45 donors were affected. The fraud ran for about three weeks before it was discovered.

The nonprofit suffered damage to donor trust and terminated staff.

EFA warns you when an email uses your organization’s or a leader’s name but comes from an address that is not really yours.

Named Victim — Documented Loss Early 2023 Upwey, Victoria, Australia Payment Switched

After a Flood, a Bowls Club Pays for Its New Green — Into a Hacker’s Account.

Total Loss
A$120,000+

The Upwey-Tecoma Bowls Club’s green was damaged in floods in November 2022 and replaced using insurance money. In early 2023 the club paid the final instalment after acting on an email that looked legitimate, then received a request for the same payment. A hacker had got into an email account, found the genuine invoice and sent a copy with only the bank details changed.

The club was told there was no prospect of recovery and that insurance would not cover it. It launched a fundraising appeal.

The invoice was real except for the bank details. EFA warns you when an email changes where a payment should go, so the club would have had a reason to call before paying.

Named Victim — Documented Loss 2026 Mesa, Arizona, United States Payment Switched

Fake Lender Email Diverts a Church’s Final $82,000 Mortgage Payment.

Amount Wired — Frozen by Police
$82,000

Brown Road Baptist Church was ready to make the final $82,000 payment on the mortgage for its sanctuary. The treasurer called the lender, who said payment instructions would arrive by email, but the instructions that arrived were not from the lender. The church wired the money using those fake instructions. Police believe the attack likely began with someone clicking a malicious link.

Mesa police froze the account the hackers used.

EFA warns you when an email with wiring or payment instructions comes from a sender or domain that does not match the organization you expected.

Source ABC15 Arizona
Named Victim — Documented Loss October 2023 Hamilton, Ontario, Canada Fake Contractor

Spoofed Contractor Email Sends a Homelessness Charity’s Payments to a New Account.

Total Loss
OVER C$94,000

Good Shepherd, a Hamilton agency that helps homeless and marginalized people, received emails from a spoof account that appeared to belong to a contractor it worked with. The emails told the charity to send outstanding payments of over $94,000 to a new bank account. Police were contacted when the charity learned the real contractor had not received the money.

Peel Regional Police arrested a 33-year-old Mississauga man and charged him with possession of property obtained by crime.

EFA warns you when an email asks you to send a payment to new bank details, and when the sender’s address only looks like a contact you know.

Named Victim — Documented Loss April 2026 Troup County, Georgia, United States Spoofed Email

Spoofed Emails Lead a Georgia Church to Send More Than $60,000.

Total Loss
$60,000+

Authorities say a group used spoofed email accounts to convince representatives of a west Georgia church to send funds to a fake business account the group controlled. The scheme took more than $60,000 from the church.

Samuel Nana Opoku of Fairfax County, Virginia, faces charges including money laundering and felony theft by taking, and authorities issued warrants for others believed to be involved.

EFA warns you when an email uses a familiar name but comes from an address you have not seen before, especially when it asks for money.

Named Victim — Documented Loss March–April 2019 Nashville, Tennessee, United States Business Email Compromise

Email Scheme Takes $49,560 From a Denomination’s Finance Agency.

Total Loss — Reimbursed by Insurance
$49,560

The General Council on Finance and Administration, The United Methodist Church’s finance agency, was one of several targets of a business email compromise scheme, in which a bad actor compromises email to impersonate an employee or trusted vendor. Investigators allege the agency was scammed for $29,580 in March and $39,375 in April; the agency put its total loss at $49,560. The scheme took more than $100,000 from the agency and three companies between March 2018 and August 2019.

A Jefferson County, Texas, grand jury indicted Reuben Alvarez Sr. of Beaumont on money laundering charges. The agency’s insurance reimbursed the full amount, minus a $500 deductible.

EFA warns you when an email impersonating a vendor or colleague asks for a payment, or changes where a payment should go.

Named Victim — Documented Loss January 2017 Reading, England Fake Message From the Boss

A Youth Football Club’s Savings Went Out on the Chairman’s Say-So. He Never Asked.

Total Loss
£28,800

Laurel Park FC, a youth club in Lower Earley with almost 400 young players, was saving for new fencing, decking and goals. Over a few days in January, its treasurer got emails that appeared to come from the club chairman and paid what he thought were contractors doing work for the club. The emails were fake, and about £28,800 went into fraudsters’ bank accounts. Only £8.90 was recovered.

EFA warns you when an email uses the name of someone you know but comes from an address that isn’t theirs, and reminds you to confirm payment requests another way. A quick call to the chairman would have shown he never sent them.

Named Victim — Documented Loss March 2026 Richmond, Virginia Fake Vendor

“We No Longer Take Checks”: A Hacked Vendor Email Gets a Charity to Wire $30,000.

Amount Wired — Recovered
$30,000+

A Richmond-area charity received an email that appeared to come from a vendor it knew, saying the vendor no longer accepted checks and asking for a wire instead. The charity wired more than $30,000, then contacted the vendor, which said its email had been hacked and it did not bank where the money went.

The charity reported it quickly, and prosecutors and police froze the account before most of the money moved. It was recovered within 48 hours.

EFA warns you when an email changes how or where a payment should be made. A switch from checks to a wire is exactly that kind of change.

Named Victim — Documented Loss United Kingdom Executive Impersonation

Fake Chief Executive Email Leads Charity to Pay £15,000.

Total Loss
£15,000

A charity’s finance director received a fraudulent email that appeared to come from the charity’s chief executive. The finance director paid £15,000 to an unknown bank account. No checks were made to confirm the message was genuine.

EFA warns you when an email uses a senior leader’s name but does not come from your organization’s real address, so you can check with that person before paying.

Named Victim — Documented Loss August 2013 Co. Donegal, Ireland Compromised Account

Hackers Use a Treasurer’s Email to Order a £15,000 Transfer to England.

Total Loss
£15,000

Hackers took over the Donegal GAA County Board treasurer’s email account. From it, they sent detailed instructions to a member of the board’s administration team ordering a transfer of £15,000 sterling to a bank account in England. The money was withdrawn within hours, and €17,400 had left the board’s account.

Gardaí investigated with Thames Valley Police, and a complaint to the Financial Services Ombudsman was under way. The board moved its email to a different provider, partly for security.

When a colleague’s real account is hacked, the sender looks right. EFA warns you when an email gives payment instructions, which is the moment to confirm in person or by phone.

Named Victim — Documented Loss February 2016 Murfreesboro, Tennessee Compromised Account

The Priest’s Hacked Email Asks the Church Secretary for $19,750. She Sends It the Same Day.

Total Loss
$19,750

On February 18, someone used the hacked email account of St. Rose’s priest to ask the church secretary for $19,750. Believing the request came from him, she transferred the money that day to an account linked to a home in Worton, Maryland.

There were no arrests and it was unclear whether the money could be recovered. The diocese warned all parishes to check unusual requests directly with the priest or the diocese.

When the request comes from a real but hacked account, the payment details are the clue. EFA warns you when an email asks for money to be sent, so you check with the person directly first.

Named Victim — Documented Loss 2019 Whitby, United Kingdom Fake Supplier

Intercepted Supplier Emails Divert a Wildlife Sanctuary’s £13,000 Payment.

Total Loss — Later Refunded
£13,000

Whitby Wildlife Sanctuary was paying a regular supplier for materials for a new animal housing project. Fraudsters intercepted the emails mid-conversation, posed as the supplier and supplied their own bank details for the invoice. The sanctuary learned of the fraud when its bank called about a suspected fraud.

The case was referred via Action Fraud to the National Fraud Intelligence Bureau. A later report said the bank reviewed the email evidence and refunded the money; supporters also raised over £20,000.

EFA warns you when an invoice email asks you to pay new bank details, so you can check with the supplier on a number you already have.

Named Victim — Documented Loss December 2020 Australia Compromised Account

A Hacked Club Inbox Sends the Last Builder Instalment to a New Account.

Total Loss
A$20,000+

An Australian lawn bowls club, which asked not to be named, was paying a contractor in four instalments for upgrades. Before the final payment, its bookkeeper received an email asking for the money to go to a different account from the first three, with an invoice that matched the earlier ones except for the bank details. The club paid more than $20,000, and within days worked out that its email account had been hacked.

The club reported it to police, its bank and the Australian Cyber Security Centre. The bank had not reimbursed it, and its insurer said the policy did not cover the scam.

EFA warns you when an email asks you to pay a different account than before. Three earlier payments to one account and a fourth to a new one is exactly that change.

Named Victim — Documented Loss April 2017 Juneau, Alaska Fake Message From the Boss

Emails That Look Like They’re From the Club President Drain $13,734 From a Volunteer Soccer Club.

Total Loss
$13,734

The volunteer-run Juneau Soccer Club’s treasurer received several emails that appeared to come from the club president, asking for transfers to pay for club equipment. The sender had masked the address to look like the president’s, and the invoices did not seem out of the ordinary. Three transfers went out, about $13,734 in total.

The fraud was found fairly quickly, but the money could not be recovered. The board reported it to Juneau police, changed its policies and covered the loss from a contingency fund.

EFA warns you when an email shows a familiar name but the address behind it belongs to someone else.

Named Victim — Documented Loss January 2018 Dorchester, Massachusetts Fake Message From the Boss

Four Wires in a Month, All Requested by “The President.” He Sent None of Them.

Total Wired
$11,328

On January 5, 2018 the civic association’s treasurer received an email that appeared to come from the association’s president, asking for a wire payment. The first payment went out on January 8 and three more followed that month at the emailer’s request, $11,328 in all. About $4,000 came from a memorial dinner fund that supports neighborhood events.

Recovery was complicated because the treasurer had approved the transfers. The association switched to written checks only, and board members contributed their own money to replace the loss.

EFA warns you when an email shows a familiar name but comes from an address that isn’t theirs, and when it asks for a payment.

Named Victim — Documented Loss April 2017 Netherlands Fake Message From the Boss

A Spoofed Email From the Chairman Gets a Volunteer Treasurer to Send €9,500 Abroad.

Total Loss
€9,500

The volunteer treasurer of a Dutch foundation that organises chamber-music events received an email showing the chairman’s name, with replies set to go to a different address. It asked for an express transfer of €9,500 to a foreign account, far more than the foundation’s usual payments of a few hundred euros. The treasurer paid, noticed the reply address was different, and called the bank too late to stop it.

The board held the treasurer responsible and filed a disciplinary complaint. The Dutch accountants’ tribunal upheld it and gave him a formal warning in June 2018.

EFA warns you when the name on an email doesn’t match the address behind it, and when replies are set to go somewhere other than the sender.

Named Victim — Documented Loss January 2016 Seattle, Washington, United States Overpayment / Fake Check

Fake Donor’s Emails Get a Charity to Wire Back $9,850.

Total Loss
ALMOST $10,000

A man emailed the Seattle Hearing, Speech and Deafness Center offering a $30,000 donation, then sent a check for $39,850. The "donor" emailed that the extra $9,850 was meant for another charity and asked for it to be wired back. The charity wired the money before learning the check was fake.

Seattle police asked other targeted nonprofits to contact its fraud unit, and the charity strengthened its donor-verification procedures.

EFA warns you when an email from a new sender asks you to send money, which is the step this scam depends on.

Named Victim — Documented Loss January 2026 Franklin, Wisconsin, United States Spoofed Email

Fake Mayor’s Office Email Gets a Nonprofit to Wire $3,940.

Amount Wired
$3,940

The CEO of Communities of Crocus received an email that appeared to come from the mayor, requesting payment of an invoice for a special use permit. The signature read "Mayor John Nelson" and the sender line showed "CITY OF FRANKLIN PLANNING COMMISSION WISCONSIN," but the message came from a @mail.com address, not the city’s domain. She wired the money and learned it was fake when she called the city about a receipt.

Franklin police are investigating and subpoenaed the recipients' bank records.

EFA warns you when an email claims to be from a city or official body but is sent from a free email service.

Source WISN 12 News
Named Victim — Documented Loss December 2019 Yangebup, Western Australia Compromised Account

Fake Invoices Hidden in a Hacked Inbox Take a Third of a Carols Event’s Budget.

Total Loss
A$5,000+

The volunteer-run Yangebup Progress Association was organising its Carols by Candlelight event when scammers hacked the organiser’s email. They moved the genuine supplier invoices into a hidden folder and sent back identical invoices with their own bank details. The association lost more than $5,000, about a third of its budget, and found out only after paying.

EFA warns you when an invoice email gives bank details that differ from before. A quick call to the supplier would have shown the change was not theirs.

Individuals

Named Victim — Documented Loss Washington, D.C., United States Home Purchase

The First Wire Went Through. The Second Email Was the Trap.

Total Loss
$1.5 MILLION

A couple buying a home in DC’s Cleveland Park neighborhood wired an initial deposit on emailed instructions, and it went through. A second email, which their lawsuit says came from a hacker, sent the $1.5 million balance to an account the hacker controlled.

They sued Federal Title and Escrow, alleging weak cybersecurity led to the hack.

EFA warns you when an email changes where your closing money should go and when it carries the signs of real estate wire fraud. Call your title company at a number you already have before you wire.

Source Fox 5 DC
Named Victim — Documented Loss 2021 United Kingdom Home Purchase / Payment Switched

The Payment Request Was for Exactly What He Expected to Pay. That's What Made It Work.

Total Loss
£640,000

Criminals intercepted the emails going back and forth between a homebuyer and their solicitor. They then set up an email account made to look like the solicitor's and sent payment instructions on headed paper — for exactly the amount the buyer was already expecting to pay. The buyer sent £640,000. The solicitor later confirmed they had never asked for it.

Most of the money was never recovered and the purchase collapsed. The Law Society published the case alongside the National Economic Crime Centre and Action Fraud, with one clear piece of advice for buyers: always call your lawyer to check before transferring money, because emails can be intercepted or diverted.

Buying a house means wiring a huge amount of money because an email told you where to send it. The account the criminals set up was built to look like the solicitor's, and EFA would put that address next to the real one so the difference is visible. Because the request was for the exact right amount, nothing in the message itself looked wrong — which is why EFA also tells you, in plain words, to confirm payment details by phone before you send anything.

Named Victim — Documented Loss December 2025 Washington, United States Fake Title Company

Buyer Nearly Loses $700,000 to a Fake Title Company Email.

Amount Wired
OVER $700,000

A man buying property near Cle Elum received an email that seemed to come from his title company, with instructions to wire a large payment. He sent the money. The email used the company’s name but came from a Gmail address, which he did not notice.

When he called the title company to follow up, he learned of the scam and reached his bank in time to stop the payment. Detectives believe the title company was breached through a phishing email.

EFA warns you when an email uses a company’s name but comes from a personal address, and when it asks you to wire money for a closing.

Source KIRO 7
Named Victim — Documented Loss February 2017 Berkshire, United Kingdom Compromised Account

Hackers Posed as the Sellers by Email and Redirected £309,000 of Sale Money.

Amount Diverted — Partly Recovered
£309,000

Hackers got into the couple’s email account and, posing as them, wrote to their conveyancer early in the sale of their flat. A form for their signature and bank details was intercepted and returned with a forged signature and the fraudsters' own bank details. The £309,000 sale proceeds went to a TSB account the couple did not use.

They recovered some, but not all, of the money through insurers. Police were investigating.

EFA warns you when a message about payment details looks like it comes from you or someone you know but from an address that does not match.

Named Victim — Documented Loss March 2023 Connecticut, United States Home Purchase

A Stamford Buyer Was Tricked Into Wiring More Than $400,000 in an Email Scam.

Amount Wired
$400,000+

A Stamford resident was trying to buy a home in Fairfield County when they were tricked by email into wiring more than $400,000 to a fraudulent account. Stamford police issued a warning about the scam.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss West Virginia, United States Fake Realtor

A Fake Realtor and a False Payoff Statement.

Amount Transferred
$332,904

A fraudster impersonated a realtor in an email to a closing agent and supplied a false payoff statement. The closing agent transferred $332,904.

EFA warns you when an email uses a realtor’s name from an address that isn’t theirs, and when it changes where money should go.

Named Victim — Documented Loss August 2019 Johannesburg, South Africa Home Purchase Fraud

She Was Buying a House. The Bank Details in the Attachment Had Been Swapped.

Total Loss
R5.5 MILLION

Judith Hawarden was buying a home in Forest Town, Johannesburg, and had to pay the balance into the trust account of the law firm Edward Nathan Sonnenbergs (ENSafrica). The firm's banking details were sent to her as a PDF attached to an email from a secretary in its property department. The correspondence was intercepted and the account details in it were substituted for the fraudster's. The email in the chain did not come from the firm at all.

Real
ensafrica.com
Fake
ensafirca.com

On August 22, 2019, Hawarden transferred R5.5 million. It went to the fraudsters and was gone.

Hawarden sued the law firm. In January 2023 the Johannesburg High Court ordered ENSafrica to pay her R5.5 million, plus interest and extra costs as a penalty. ENSafrica appealed, and on June 10, 2024 the Supreme Court of Appeal overturned that ruling, deciding the firm had no legal duty to warn her about the risk. Hawarden did not recover her money. The appeal changed who bore the loss; it did not change how the fraud was carried out.

The real domain was ensafrica.com. The fake one was ensafirca.com. Most people will never notice two letters being swapped in the middle of a long address. EFA does.

Named Victim — Documented Loss April 2016 United Kingdom Home Purchase

An Email With a PDF of Bank Details Sent a House Payment to Fraudsters.

Total Loss
£204,390

The couple asked their conveyancers to email the firm’s bank details rather than post them. An email appearing to come from the conveyancers arrived with a PDF of bank details, and Mr Doyle made the payment before the Easter weekend. Days later it emerged the money had been paid into a fraudulent account. The article says fraudsters may have accessed his email account and swapped the real message for a copy with their own details.

Their bank, Lloyds, said it was investigating. Mr Doyle said: "We’ve no money and no house."

EFA warns you when an email carrying bank details or payment instructions does not match the sender you normally deal with, so you can confirm by phone first.

Named Victim — Documented Loss West Virginia, United States Home Purchase

It Looked Like Every Other Email From Her Title Company.

Total Loss
~$255,000

Days before closing, she got an email that looked like every other one from her title company, congratulating her and telling her to wire her funds so she’d only need to come in and sign. She wired about $255,000, most of her savings, then learned she’d never been talking to the title lawyer.

EFA warns you when an email asks you to wire closing funds and reminds you to call your title company at a number you already have before you send anything.

Source Fox 11
Named Victim — Documented Loss March 2021 Georgia, United States Home Purchase

'We’re Ready to Close. Let’s Speed Things Up.' The Email Was From a Criminal.

Amount Wired — Partly Recovered
$250,000

Denise Hindle was buying a home when she received an email that looked legitimate, saying 'We’re ready to close. Let’s speed things up.' The sender was a criminal posing as her attorney. She wired a quarter of a million dollars.

Part of the money was recovered after a Western Union employee in Texas spotted the fraud.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss April 2018 Jersey, Channel Islands Home Purchase

He Took the Solicitors' Email Into His Bank Branch. The Account Details Were False.

Total Loss
£180,000

Buying a house in Ireland, he went to his Lloyds branch with an email on his iPad that appeared to be from his solicitors. Two bank staff checked the details and transferred his £180,000 savings to the account in the email. Lloyds said his email account had been hacked and he had been given false account details.

He turned to the bank, the financial ombudsman, Action Fraud and the police, but said he had given up hope of being reimbursed.

EFA warns you when an email with payment details does not match the sender you normally hear from, so you can call your solicitor before the money moves.

Named Victim — Documented Loss November 2017 United Kingdom Home Purchase

Intercepted Emails Sent a £137,500 House Deposit to a Fraudster.

Amount Sent — Partly Recovered
£137,500

Legitimate email correspondence between the couple, their solicitor and their mortgage broker was intercepted by a criminal. Their £137,500 deposit was sent to the fraudster’s account instead of the solicitor’s. A forensic analyst the couple hired found the emails had been intercepted using 'reply-to' headers.

£80,112 was recovered, but just under £60,000 remained missing. The case was transferred to Manchester police.

EFA warns you when an email’s reply-to address does not match the sender, a sign that your replies may be going to someone else.

Named Victim — Documented Loss June 2018 Victoria, Australia Payment Switched

A Hacked Conveyancer Email Account Redirected a Family’s Home Sale Money.

Amount Diverted — Later Repaid
ABOUT AUD 250,000

A hacker broke into the conveyancer’s email account, used the 'forgot password' button and intercepted the reset email. The hacker then created a new user on the conveyancer’s PEXA property-settlement account and changed the bank details to the hacker’s own, so the family’s sale money was redirected.

Funds were recovered in stages after the story aired, and PEXA agreed to repay the full stolen amount.

EFA warns you about password-reset and sign-in emails that do not look right, and about emails that change where a payment should go.

Named Victim — Documented Loss 2015 London, United Kingdom Compromised Account

Fraudsters Impersonated Both the Buyer and Her Solicitors by Email.

Net Loss
£129,000

While buying a flat at auction, she received an email saying the solicitors' client account details had changed, and made the £137,000 final payment before going on holiday. Police said fraudsters had gained access to her email and were impersonating the solicitors to her, and her to the solicitors. One clue: the fake email had her names the wrong way round.

RBS clawed back £8,000. The Metropolitan Police arrested and bailed two women and questioned a third.

EFA warns you when an email changes a firm’s bank details, and when a message seems to come from a contact but the address does not match.

Named Victim — Documented Loss February 2024 California, United States Fake Title Company

A Fake Escrow Email Took a Couple’s $160,000 Down Payment.

Total Loss
$160,000

Pat and Marisa Lawlor received wire instructions in an email that appeared to come from their escrow agent, with a signature matching earlier emails. They wired their $160,000 down payment. A few days later another email said they were 'clear to close' and just needed the down payment, but the money was already gone.

The money was not recovered. They got the house only by borrowing from a family member.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss September 2026 California, United States Fake Contractor

A Cloned Contractor Email Took $150,000 of a Fire Survivor’s Insurance Payout.

Total Loss
$150,000

Dan Kalisher was rebuilding after the Altadena fire when a scammer intercepted emails between him and his real contractor. The scammer sent a new invoice from a cloned address that differed only by a hyphen and asked for payment by wire or ACH. His fiduciary wired $150,000 from his insurance payout.

The fraud came out when the real contractor asked when the invoice would be paid. County supervisors directed staff to develop tighter protections against contractor fraud.

EFA warns you when an invoice comes from an address that looks like your contractor’s but is not the same, or when an email changes how you are asked to pay.

Named Victim — Documented Loss September 2023 Mississippi, United States Home Purchase

An Email That Appeared to Be From His Attorney Sent $142,834 to a Fraudster’s Account.

Amount Wired — Partly Recovered
$142,834

The buyer received an email that appeared to come from his attorney, with wiring instructions needed to close on a real estate purchase. He wired about $142,834.80 to an account controlled by a co-conspirator. Investigators later seized $18,500 of the money as a cashier’s check issued in a fictitious name.

A federal judge entered a final forfeiture judgment on the $18,500 on September 28, 2023, and the money is being returned to the victim.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss October 2022 Singapore Phishing Email

Man Loses S$149,000 After Clicking a Fake Consumer Watchdog Email.

Total Loss
S$149,000

Attackers hacked the mail server of the Consumers Association of Singapore and sent phishing emails to consumers. A man who had filed a dispute with the association clicked a live chat icon in one of the emails, and criminals used his details to get his banking credentials. He lost about S$149,000 within minutes.

He was one of at least 10 victims of the phishing emails, with total losses of at least S$225,000.

EFA warns you when an email pushes you toward a link that could collect your login or banking details, and when it claims to be from an organization you deal with.

Named Victim — Documented Loss January 2023 United Kingdom Home Purchase

Fraudsters Watched a Couple’s Emails With Their Solicitor, Then Took £80,500.

Amount Transferred — Fully Refunded
£80,500

While the couple were buying a house, fraudsters hacked and monitored the email exchanges between them and their solicitor. Believing they were paying their solicitor, the couple transferred £80,500 through their Halifax banking app.

Halifax first offered to refund only half because the couple had ignored an in-app warning; after Which? asked it to look again, it refunded the full amount.

EFA warns you when an email asks you to send money to new or different bank details, so you can check with your solicitor by phone before you pay.

Named Victim — Documented Loss October 2015 Northern Ireland, United Kingdom Home Purchase

A Second Email Said the First Account Details Were 'Incorrect'.

Total Loss
£76,959

An email from her solicitor’s office told the single mother to pay £76,959 into a Danske account to complete her house purchase. A few hours later a second email said the earlier details were incorrect and asked for payment to a Barclays account. She sent the money to the second account, which was fraudulent.

Both banks said the money could not be retrieved. The PSNI referred the case to Action Fraud.

EFA warns you when a follow-up email changes the bank details you were just given, the moment to stop and phone the firm.

Named Victim — Documented Loss Mississippi, United States Home Purchase

A Real Email, Then a Fake One.

Amount Recovered
$95,325

A couple got a legitimate email with closing instructions, then a spoofed email directing their funds to a different bank account.

Federal authorities recovered about $95,325.

EFA warns you when an email changes the bank account for your closing funds — especially when it follows a real one.

Named Victim — Documented Loss December 2020 Western Australia, Australia Home Purchase

One Extra Letter in the Settlement Agent’s Email Address Cost a Couple Their First Home.

Total Loss
ALMOST AUD 133,000

The husband received a payment request with bank details from someone he believed was the settlement agent. The address was almost the same as the agent’s, except one letter had been added and the .au removed. He made three payments totalling $110,000, then a further $22,981.40 described as stamp duty. The scam surfaced when a demand for $480,000 more was forwarded to their mortgage broker.

The bank could not recover the funds and the couple had to withdraw from the purchase. Consumer Protection WA said it was investigating whether the agents involved had met their obligations.

EFA warns you when a sender’s address is a near-copy of a contact you deal with, such as an added letter or a missing country ending.

Named Victim — Documented Loss 2025 Tasmania, Australia Renovation Payment Fraud

The Invoice Was an Exact Replica of the Real One. Only the Account Number Had Changed.

Total Loss — Not Recovered
AUD 120,000

A Tasmanian homeowner renovating her property was corresponding with a construction company when scammers intercepted the email thread. They wrote to her from a spoofed address that closely mimicked the legitimate business, telling her the company had updated its banking details. The invoice they attached was an exact replica of the real one — every line the same, except the payment details, which now pointed to the scammers' account. She paid AUD 120,000.

Because the fraud was reported late, the money was not recovered. The Australian Federal Police published the case in a warning about criminals targeting the construction sector, where large scheduled payments between homeowners, builders and suppliers make an altered invoice unremarkable.

Imagine getting the same invoice you've been expecting, except the bank account has secretly been changed. EFA can warn you about both pieces of the scam: the suspicious sender and the new payment instructions.

Named Victim — Documented Loss 2021 Colorado, United States Fake Title Company

Homebuyer’s Life Savings Wired to Criminals, Then Recovered.

Amount Wired
NEARLY $80,000

A homebuyer outside Denver received an email that appeared to come from his title company. It included his exact closing amount and wiring instructions asking him to send the funds early, and he wired just under $80,000, his life savings. Two days later the title company learned the money had never arrived.

A funds recovery team working with the U.S. Secret Service located and froze the receiving account, and the money was returned to his bank within a week.

EFA warns you when an email sends wiring instructions for a closing and reminds you to confirm them by phone with a number you already have.

Named Victim — Documented Loss June 2015 Essex, United Kingdom Home Purchase

A Fake Email Branded Like Her Solicitors' Took Her Deposit.

Total Loss
£46,700

A few days before she was due to exchange on her new home, she received an email that appeared to come from her solicitors and was branded in their style. It said the firm had changed its bank details. She sent her deposit, her life savings, to the new account, and by the time she checked, the money had already been withdrawn.

EFA warns you when an email says a firm’s bank details have changed, so you can confirm with the firm by phone first.

Named Victim — Documented Loss December 2015 Hertfordshire, United Kingdom Home Purchase

A Second Email Said the Conveyancers' Bank Account Had Changed.

Amount Transferred — Partly Recovered
£45,000

The newlywed couple received an email asking them to transfer their house deposit. A few days later a second email, claiming to be from their conveyancers, said the firm’s accounts were changing due to an audit. They transferred the £45,000 to the new account. When they checked with the firm, it said the money had not arrived and the second email was not from them.

Barclays' fraud team recovered £22,000; the rest of the deposit was lost.

EFA warns you when an email changes payment instructions or bank details, so you can phone the firm on a number you already have before sending a deposit.

Named Victim — Documented Loss September 2017 North Carolina, United States Fake Title Company

A Cloned Closing Attorney Email Sent a Couple’s $53,000 Down Payment to the Wrong Bank.

Amount Wired — Recovered
$53,194

First-time buyers Cemal and Derya Biryol received an email that looked like it came from their closing attorney. It listed their insurance details and the exact amount due, with wiring instructions attached. Cemal wired $53,194.48, which went to an account that was receiving other fraudulent wires.

Their bank froze the funds and the couple got their money back about two weeks later, but their closing was delayed.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss January 2019 Florida, United States Home Purchase

Wiring Instructions Forwarded From a Hacked Account Cost a Couple Their $46,000 Down Payment.

Amount Wired
$46,000

Brian and Sandie Bridges emailed their real estate agent asking for wiring instructions for their down payment. The agent forwarded instructions she believed came from the title company, but they had come through a hacked account using a spoofed address. The couple wired $46,000 to the wrong account.

The couple sued the agent and her brokerage, saying she never called to confirm the instructions. The case was still in litigation when the story was published.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss 2021 Chicago, Illinois, USA Wire Fraud / First-Time Buyer

She Saved for Years. One Fake Email Took It All in the Blink of an Eye.

Total Loss
$42,000

Jenna Carlson had saved for years to buy her first home. She was putting 20% down — $42,000. She had exchanged 16 emails with her real estate attorney's paralegal, asking clarifying questions before the wire. One of those emails contained the wiring instructions. She went to the bank and sent the money. The next day, the real paralegal called asking about the down payment. Carlson said she'd already wired it. The paralegal replied: "What email? I didn't send any email." The sender's address was nearly identical to the paralegal's — just two extra letters added.

Chase Bank was able to stop $9,000 of the wire. The other $33,000 was gone. "It was fraud and I'd been scammed," Carlson said. "Everything I'd saved was gone in the blink of an eye. And I couldn't do anything about it." She went through months of therapy to cope with the loss. FBI Special Agent Siobhan Johnson, quoted in the ABC7 story, said real estate wire fraud is one of the fastest-growing cyber scams in the country.

She had already been emailing the real paralegal. Then the wiring instructions came from an address with just two extra letters. EFA would put that new address next to the one she already knew and warn her before she sent the down payment.

Named Victim — Documented Loss January 2019 Texas, United States Fake Title Company

A Fake Title Company Email Asked Him to Switch to a Wire. He Sent $40,000.

Total Loss
$40,000

Two days before closing on a beachfront condo, Bill Bowers received an email he believed was from his title company, using its letterhead and staff photos. The sender asked him to wire the money instead of bringing a cashier’s check. He wired $40,000, and the scammers then sent friendly follow-up emails about his closing date.

He reported it to police but had not received any money back when the story aired, and had to draw more from his savings to keep the house.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss April 2022 Texas, United States Fake Title Company

A Lookalike Title Agent Address Took a First-Time Buyer’s Savings.

Total Loss — Partly Recovered
$40,000+

Three days before closing, first-time buyer Manish Sharma received an email that appeared to come from his title company, with wiring instructions for his down payment and closing costs. The sender was using a new address that resembled a real title agent’s. He wired more than $40,000, and the title company never received it.

The receiving bank recovered about 60% of the money; the rest was still lost.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss May 2023 Georgia, United States Fake PayPal Email

An Email Claiming Fraud on Her PayPal and Credit Union Accounts Led to a $40,000 Loss.

Total Loss
$40,000

An Alpharetta woman received an email saying her PayPal and credit union accounts had been used for nearly $10,000 in fraudulent charges. Scammers posing as security staff at PayPal and Georgia’s Own Credit Union told her to move all her funds into a new account. She sent $40,000 through a Bitcoin ATM to an account they provided.

She learned it was a scam when she visited her bank. No suspects had been identified.

EFA warns you when an email that claims to come from PayPal or your bank was not sent by them, or pushes you to call a number or move money.

Named Victim — Documented Loss Orlando, Florida, United States Home Purchase

They Found Out on the Way to Pick Up Their Keys.

Total Loss
$38,000

Fraudsters hacked the buyer’s own email and impersonated the title company for weeks. The couple wired a $38,000 down payment.

They found out on the way to pick up their keys, when the real title company called to say the wire never arrived.

EFA warns you when an email asks you to wire a down payment and reminds you to confirm the instructions by phone first.

Named Victim — Documented Loss December 2017 Texas, United States Home Purchase

Her Loan Officer’s and Realtor’s Emails Were Spoofed. She Sent More Than $36,000.

Total Loss
$36,000+

First-time homebuyer Jaime Leeper received emails that looked like they came from her loan officer and realtor. The scammers had changed the domain in the addresses but kept the rest of the email chain intact. She wired more than $36,000 for her down payment and closing costs to the scammers' account.

She found out at her final walkthrough and had to use other savings to cover the down payment.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss August 2024 Colorado, United States Home Purchase

A Hacker Joined the Real Email Thread Between Their Lender and Title Company.

Total Loss
$30,000+

Days before closing, Drew LeMay and his wife were added to what looked like a real email exchange between their lender and First American Title about closing costs. A hacker had copied the exchange and was posing as the lender or title company from an address a few letters off the real one. The couple’s financial advisor forwarded the email chain to arrange the wire, and more than $30,000 was sent.

The money was not recovered, and their insurance claims were denied. They used other savings to close on the home.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss January 2016 Gloucestershire, United Kingdom Home Purchase

The Bank Details Email Arrived an Hour After They Left the Solicitor’s Office.

Total Loss
£22,000

After visiting their solicitor, the couple were told the bank details for their Bristol house deposit would be emailed later that day. An email that appeared identical to the solicitor’s others, and even mentioned their visit, arrived about an hour later, and they transferred £22,000. A second email the next day asked for the full amount; they noticed the solicitor’s name was misspelt and found the details were false.

EFA warns you when an email with bank details does not come from the address your solicitor normally uses, so you can check by phone before paying.

Named Victim — Documented Loss October 2018 Texas, United States Fake Title Company

The Sender Name Was His Escrow Officer’s. The Address Was Not.

Total Loss
$28,600+

First-time buyer Ryan Winters received emailed wiring instructions that used his title company’s name and logo and his escrow officer’s name and photo. The display name looked right, but the actual address was different. He wired more than $28,600, and a later email thanked him for the wire.

His realtor warned him shortly afterward, but he could not stop the transfer. He reported it to the Harris County Sheriff’s Office and the FBI.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss January 2024 New Zealand Payment Switched

Hacked Email Swaps the Bank Account on a Real Estate Invoice.

Total Loss — Partly Recovered
NZ$50,000

Alexia paid a $50,000 real estate bill through internet banking. Scammers had hacked into her email and substituted a different bank account number on the invoice, so the payment went to them.

The receiving bank froze the account and returned $36,500, but $13,500 was lost. The Banking Ombudsman found her bank was not responsible for the loss, and she accepted $2,000 for its poor communication.

EFA warns you when an email carries bank details for a payment and reminds you to confirm the account by phone with a number you already have.

Named Victim — Documented Loss March 2021 Georgia, United States Home Purchase

A Spoofed Attorney Email in Closing Week Took a Couple’s $24,000.

Total Loss
$24,000

Ben Lerner and his wife were buying a condo in Florida when, in the week of closing, they received an email from what they thought was their attorney. A first wire was returned, and a second email asked for another wire, which went through. The attorney later said a criminal had spoofed the firm’s email.

The couple did not get the money back.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss December 2024 Auckland, New Zealand Home Purchase

Emails From a Fake Lawyer Address Took a First-Home Deposit.

Amount Sent — Recovered
NZ$41,000

Scammers impersonated her lawyers by email and told her to send her first-home deposit to an intermediary account. The real emails had 'purchase' in the subject line and the fake ones did not, and the sender was a free Outlook address with the firm’s name moved in front of the @ sign. The scammers knew her lot number and what stage her finances were at.

Her bank traced the recipient and the money was returned about six weeks later. Police said the fraud was committed offshore, so no arrest could be made.

EFA warns you when a familiar name arrives from an unfamiliar or free email address, especially when the message asks for money.

Named Victim — Documented Loss February 2018 Washington, United States Home Purchase

A Young Couple Wired All $12,000 They Had to an Address With 'Gmail' Added.

Total Loss
$12,000

Serenity Isom, 20, and her partner received an email telling them to wire their closing costs. It had all the right details, including the closing date, but the sender’s address had been forged by adding 'gmail'. They wired $12,000, all the money they had, and a man withdrew $9,000 of it at a Florida bank branch.

Police could not make an arrest, and the couple did not expect to recover the money.

EFA warns you when an email about a closing asks you to wire money, or when the sender’s address does not match the company you have been dealing with. Call the title company or attorney at a number you already know before you send anything.

Named Victim — Documented Loss United States Fake Title Company

Homebuyer Wires Closing Money to a Fake Title Company.

Total Loss
$7,542

Near the end of her home purchase, Toni Powell received an email that appeared to come from her title company, complete with her title agent’s photo. It told her to wire $7,542.47 before noon that day, and the sender knew details of her move, closing, and down payment. She learned the email was fake only when she arrived at closing and the title company said it had not sent it.

Her title company and bank told her the money could not be recovered because she had sent it voluntarily.

EFA warns you when an email asks you to wire closing funds and reminds you to confirm the instructions by phone with a number you already have.

Source WCPO
Named Victim — Documented Loss October 2024 Queensland, Australia Payment Switched

An Emailed Invoice Was Intercepted and the Bank Details Swapped.

Amount Paid
OVER AUD 7,000

A member received an invoice by email and paid it, but the money went to a scammer’s account rather than the company’s. Weeks later the company said it had not been paid. Investigators found the original email had been intercepted and the bank details changed to the scammer’s.

EFA warns you when an invoice email carries bank details that differ from what you have seen before from that sender.

Named Victim — Documented Loss October 2020 Florida, United States Fake Antivirus Bill

A Fake Geek Squad Renewal Email Gave Scammers Her Computer and $3,500.

Total Loss — Partly Recovered
$3,500

Helene Brotman received an email saying she had been charged for a two-year, $500 protection plan, with a phone number to call. When she called to dispute it, the caller took remote control of her computer. Scammers took $3,500 before she regained control.

Her bank refunded $1,500, so she still lost $2,000. She filed a complaint with the FBI’s Internet Crime Complaint Center.

EFA warns you when a billing email claims to be from a company like Geek Squad but was not sent by it, especially when it asks you to call a phone number.

Documented Attack Campaign May – June 2025 Global Callback / Fake Invoice

The Invoice Is Fake. The Phone Number Is the Trap.

Brands Impersonated
Microsoft · PayPal · DocuSign · Adobe · McAfee · NortonLifeLock · Geek Squad
No financial loss figure is attributed to this campaign.

Researchers documented a wave of emails with blank bodies and a PDF attached. Open the PDF and you find an invoice for a few hundred dollars from a brand you recognize — McAfee, PayPal, Geek Squad — for something you never bought, plus a phone number to call and sort it out. Some also carried QR codes. The number does not reach the company. It reaches the criminals, who then talk the caller into handing over information or installing software that gives them access to the computer.

If an unexpected invoice says you owe $399 for Geek Squad and gives you a number to call and cancel it, the phone number may be the scam. There's no bad link to click and nothing to download, so the email itself looks harmless — the damage happens on the call. EFA warns you before you dial, and the rule that protects you is simple: look the company's number up yourself instead of using the one in the message.

Documented Attack 2025 Global Real Sender, Fake Destination

The Email Really Was From Google. It Was Still a Scam.

Documented Pattern
Genuine Google-signed notification carrying attacker text
No financial loss figure is attributed to this attack.

Attackers registered a Google Workspace trial and a malicious app, then used Google's own notification system to carry their message. The result genuinely came from Google's own systems and was genuinely sent by Google — there was nothing fake about the sender at all. The text inside claimed Google had received a subpoena to release the contents of the recipient's account, with a link to read more. That link went to a fake Google Support page built on sites.google.com, Google's free site-building service.

This is the clearest proof on the page that checking who sent an email is not enough. The sender was real. What gave it away was where it wanted you to go: a company as large as Google does not handle a legal notice about your account through a page somebody built on a free site builder. EFA looks at the destination as well as the sender — and a message threatening you with a subpoena to make you click quickly is its own kind of warning sign.

Documented Attack Campaign 2024 Global — focus on US & Israel Fake Sign-In Pages

A Real Name, a Real-Looking Domain, a Real PDF — and a Fake Sign-In Page.

Documented Scale
50+ Google Sites campaigns disrupted in six months
Google reports targeting and one confirmed account compromise. No financial loss figure is attributed to these campaigns.

Google's Threat Analysis Group documented the Iran-linked group APT42 running phishing built out of borrowed credibility. The attackers wrote under the names of real researchers and journalists, using web addresses like understandingthewar.org and brookings.email — close enough to well-known organizations to feel real at a glance. They often sent a genuinely harmless PDF first to establish trust, then moved targets on to phishing pages and redirects hosted on Google Sites, Google Drive, Dropbox and OneDrive, sometimes via link shorteners, ending at fake Gmail, Outlook and Yahoo sign-in pages. Google says it disrupted the group's abuse of Google Sites across more than 50 similar campaigns in six months.

A familiar name doesn't mean the email is really from that person. A convincing website name doesn't mean it's the real website either. EFA checks the name, the address and the links separately so one good-looking piece doesn't make the whole email feel trustworthy.

Documented Attack 2023 Global Web Address That Looks Like a File

microsoft-office365.zip Looks Like a File. It's a Website.

Documented Outcome
Five live phishing sites found and taken down
No financial loss figure is attributed to this attack.

Within weeks of the .zip domain ending going on sale, Netcraft found criminals already using it. Live phishing sites included microsoft-office365.zip and microsoft-office.zip aimed at Microsoft users, e-mails.zip aimed at Google users, and login.payment-statement.zip aimed at Okta users. The point is the confusion: ".zip" is something almost everyone recognizes as a file, so an address like that reads as an attachment you were expecting rather than a website you have never visited.

Most people judge an address by the bit at the end. When that bit is designed to look like a file name, or simply isn't a real ending at all, the usual instinct stops working. EFA reads the end of the address and tells you when it is being used to fool you — before you decide the link is just the document someone promised to send.

Documented Attack Campaign December 2024 Global Fake Calendar Invite

It Looked Like Google Calendar Sent It for Someone You Know.

Documented Scale
4,000+ emails · ~300 brands impersonated in four weeks
No financial loss figure is attributed to this campaign.

Check Point tracked a campaign that changed the hidden sender information on its messages, so an invitation looked like Google Calendar had sent it for someone the recipient actually knew — the kind of line that reads “Google Calendar on behalf of John Smith.” Around 300 brands were impersonated across more than 4,000 emails in four weeks. The invitations first carried malicious calendar files; when security tools began catching those, the attackers switched to links pointing at Google Drawings and Google Forms instead, so the whole chain stayed inside services people already trust.

Plenty of real services send email for other companies — payroll systems, booking tools and calendars all do it, so "on behalf of" is not suspicious by itself. What matters is whether the pairing makes sense. EFA shows you who is actually sending on behalf of whom, instead of letting a familiar name at the front of the message settle the question for you.

Documented Attack 2015 Loudoun County, Virginia, USA Overpayment / Fake Check

The Address Was Built to Stop Existing.

Documented Pattern
Law-enforcement warning naming six throwaway services
No financial loss figure is attributed to this warning.

The Loudoun County Sheriff's Office warned residents about scammers answering online listings from temporary email services — naming Dispostable, GetAirMail, 10MinuteMail, GuerrillaMail, Mailinator and 33Mail. The scam itself was the classic overpayment: the "buyer" sends a check for more than the asking price, asks the seller to wire back the difference, and the check turns out to be worthless days after the money has gone. By then the address that arranged it has expired.

Some email addresses are designed to disappear a few minutes after they're made. There are honest reasons to use one — signing up for something you don't want mail from — but almost none for doing business with a stranger. EFA recognizes the known throwaway services and tells you the address was never meant to last, which is worth knowing before you accept a check from it.

Seniors

Named Victim — Documented Loss April 2025 Texas, United States Fake Bank Email

Email Claiming His Bank Account Was Hacked Costs Retiree His Savings.

Total Loss
OVER $2 MILLION

Robert Brown, a 78-year-old retired geologist from Little Elm, received an email claiming his bank account had been hacked. It told him to withdraw his money, convert it to gold or cryptocurrency, and give it to a courier for safekeeping. He lost more than $2 million, his retirement savings.

Brown died without recovering the money. Authorities raided two North Texas jewelry stores linked to the gold bar scheme, and federal authorities said they shut down three call centers in India.

EFA warns you when an email claims to be from your bank and uses alarming language about your account to push you into acting quickly.

Named Victim — Documented Loss March 2025 Missouri, United States Fake Title Company

Over $1.3 Million, Sent on One Email From the “Title Company.”

Amount Wired
$1.3 MILLION+

A senior closing on a property got a compromised email from the “title company” with wire instructions for over $1.3 million to a fraudulent account.

The FBI froze the receiving account and found wires from other victims in it.

EFA warns you when an email asks you to wire closing funds and when the payment instructions change. Call the title company at a number you already have before you send anything.

Named Victim — Documented Loss 2021 New York, United States Home Purchase

Emails Posing as Her Attorney Divert a 75-Year-Old’s $764,100 Apartment Payment.

Amount Wired
$764,100

Leila Meltzer, 75, was buying an apartment at 205 West End Avenue. Hackers posing as her real estate attorney emailed that closing was set and 'funds need to be with us today or latest tomorrow.' She wired $764,100 to an account controlled by the hackers in Georgia.

Meltzer sued the attorney for legal malpractice and breach of contract; the attorney’s lawyer called the claims unfounded.

EFA warns you when an email about a closing asks for a wire and pushes urgency, so you can call your attorney on a number you already know.

Named Victim — Documented Loss February 2026 Whitehall Township, Pennsylvania Fake PayPal Email

A PayPal “Fraud Charge” Email Ends With Over 200 Gold Bars Handed to Scammers.

Restitution Ordered
$688,372

A 74-year-old Whitehall Township man was targeted in a lengthy scam that began with an email about an allegedly fraudulent charge on his PayPal account. He was told he would be responsible and had to repay PayPal at a gas station Bitcoin kiosk. Using money withdrawn from his IRA, he bought more than 200 gold bars worth almost $600,000, and also lost about $91,000 in cash.

A 25-year-old New Jersey man pleaded guilty and was sentenced to state prison, followed by probation, and ordered to pay $688,372 in restitution to the victim.

EFA warns you when an email claims to be from a company like PayPal but doesn’t come from it. A real problem with your account will be there when you log in yourself.

Named Victim — Documented Loss New South Wales, Australia Compromised Broker Email

Their Mortgage Broker’s Email Was Compromised.

Total Loss
AUD 760,000

The NSW Fair Trading Minister, urging seniors to stay alert, cited a case where a consumer lost $760,000 after their mortgage broker’s email was compromised.

EFA warns you when an email changes where your money should go and reminds you to call your broker at a number you already have.

Source PS News
Named Victim — Documented Loss Australia Fake Aged Care Home

The Money Was Meant to Pay for the Rest of Her Care.

Total Loss
AUD 375,000

Nancy Pun, 102, had an aged care deposit meant to pay for the rest of her care. The email didn’t go to Nancy. Scammers emailed her granddaughter, who holds power of attorney, posing as an employee of the aged care home and giving fake bank details.

The family couldn’t bring themselves to tell her.

Families who manage money for an older relative are targets too. EFA warns you when an email claims to be from an organization it doesn’t come from, and when it gives new bank details for a payment.

Named Victim — Documented Loss December 2025 Nebraska, United States Phishing Email

Fake Amazon Delivery Email Starts a Scam That Costs a Couple in Their 80s $250,000.

Total Loss
$250,000

A Hickman couple, both over 80, received a fraudulent email saying an Amazon package had been delivered to the wrong address. Scammers then posed as federal officers and took payments by Bitcoin, Western Union and Apple gift cards. In total they lost $250,000, including $50,000 taken from their accounts.

The Lancaster County Sheriff’s Office said recovery is very unlikely because the scam was reported about seven weeks after the last payment.

EFA warns you when an email claims to be from a company like Amazon but was not sent by it, before you call or reply.

Named Victim — Documented Loss April 2026 Gainesville, Florida, USA Refund Scam

85-Year-Old Retiree Loses $200,000 in Fake PayPal Refund Scam

Total Loss
$200,000

Brian Oliver received an email claiming PayPal owed him $450. He called the phone number in the email. The scammer walked him through a fake "typo" that appeared to deposit $10,000 into his Bank of America account — except the bank website he was looking at was a mirrored fake. Over the next three days, Oliver fed $10,000 in cash into a crypto ATM and handed $198,560 in gold coins to a courier driving a black Mustang. The password at the door was "blue."

Gainesville Police set up a sting operation. One courier, Seth Wayne, received 18 years in federal prison. A second courier, Atharva Shailesh Sathawane, was convicted of conspiracy and money laundering tied to over 30 transactions and nearly $8 million stolen from elderly victims.

If an email says it's from PayPal but it actually came from a domain PayPal doesn't own, EFA tells you. That warning can come before you call the fake support number and before the scammer ever gets you on the phone.

Named Victim — Documented Loss 2023 Stickney, Illinois, United States Fake Refund

It Started With One Click. Their Retirement Savings Were Gone.

Total Loss
$150,000+

It started with a click on a link in an email. The scam included a fake $40,000 “accidental refund.” The couple said their entire retirement savings were gone.

The FBI got involved.

EFA warns you when an email uses the language of phishing and fake billing before you click the link.

Source ABC7 Chicago
Named Victim — Documented Loss May 2024 Pennsylvania, United States Fake PayPal Email

Fake PayPal Email Leads an Elderly Man to Lose About $140,000.

Total Loss
ABOUT $140,000

An elderly Muddy Creek Township man got an email from what he believed was PayPal, with a phone number that he called. He was told to withdraw cash and put it into a bitcoin machine at a GetGo. Later he was told a 'federal agent' would come to his house to pick up more cash.

State troopers set up a sting at the home and arrested the man who came to collect another $80,000.

EFA warns you when an email pretends to be PayPal and includes a phone number to call, so you can stop before speaking to anyone.

Named Victim — Documented Loss March 2024 Tennessee, United States Fake Antivirus Email

Fake McAfee Email Leads to $138,000 in Wire Transfers.

Total Transferred
$138,000

A 75-year-old Murfreesboro man was contacted by email by someone posing as McAfee Services. Over several days he was pressed to wire money for supposed payments and penalties, sending $138,000 in total.

EFA warns you when an email looks like a fake antivirus or subscription bill and claims to be from a well-known company it does not come from.

Named Victim — Documented Loss 2018 Missouri, United States Fake Title Company

Emails Posing as Their Real Estate Agent Divert a Retired Couple’s $130,000 Home Payment.

Amount Wired
$130,000

Ross Fulton, retired after 46 years as a pastor, and his wife Melinda were paying $130,000 in cash for a home in Independence, Missouri. A scammer posing as their real estate agent emailed that 'all funds needed for closing' must be sent by wire transfer. They wired the money to an account they believed belonged to the title company and learned of the fraud on closing day.

Their attorney said recovery is unlikely; the couple moved in with a daughter.

EFA warns you when an email about a home closing contains wire instructions, so you can confirm them by phone with a number you already trust.

Named Victim — Documented Loss March 2023 Salisbury Township, Pennsylvania Home Purchase

An Address Nearly Identical to the Title Agency’s Takes a Buyer’s $115,214 in Closing Costs.

Amount Wired — Fully Recovered
$115,214.67

A 64-year-old man buying a property in Florida had been in genuine email contact with the title agency handling the sale. A scammer using an email address nearly identical to the agency’s sent wiring instructions, and he wired $115,214.67 for what he believed were closing costs. He reported it to Salisbury Township Police on March 16.

The receiving account had no connection to the title agency and had already been frozen by Texas authorities. A search warrant approved by the Lehigh County District Attorney’s office led to the full amount being returned.

EFA compares a sender’s address with the ones you’ve been writing to and warns you when they are almost, but not quite, the same.

Named Victim — Documented Loss November 2024 Auckland, New Zealand Fake Bank Email

Fake Bank Emails With a Fake Phone Number Cost Elderly Aucklanders Over $200,000.

Total Loss (Three Victims)
OVER NZ$200,000

Elderly victims in Auckland received fraudulent emails that appeared to come from their bank and asked them to phone the bank. The number in the email was fictitious and connected to the scammers. Three victims were identified, and together they lost more than $200,000.

Police arrested a 20-year-old man at a New Lynn property after about a month of investigation. He was due in Waitākere District Court.

EFA warns you when an email claims to be from your bank but is not, and when it pushes you to call a phone number it supplies.

Named Victim — Documented Loss April 2025 Siegburg, North Rhine-Westphalia, Germany Phishing Email

An Investment Email From a Fake Comparison Portal Costs a 65-Year-Old €100,000.

Amount Transferred
€100,000

A 65-year-old man received an email that appeared to come from a well-known comparison portal offering investment advice. He was told to open an account with an online bank, and after a supposed identity check a second email gave him the banking details. He transferred €100,000 to the account he was given.

When his login failed, he called the bank, which said no account had been opened and the details did not exist there. Police described the email as phishing.

EFA warns you when an email uses a known company’s name but comes from an address that company does not use, and when a new sender asks you to move money.

Named Victim — Documented Loss Pennsylvania, United States Fake Antivirus Bill

Fake Geek Squad Email Costs a 75-Year-Old Woman $98,577.

Total Loss
$98,577

A 75-year-old Jackson Township woman told State Police she lost $98,577 to scammers posing as Best Buy’s Geek Squad. The scam began with a fake email. The scammers also got access to her home computer and were controlling it remotely.

Pennsylvania State Police are investigating.

EFA warns you when an email uses a company name like Geek Squad but was sent from an unrelated address such as Gmail.

Source WFMJ
Named Victim — Documented Loss 2025 Apache Junction, Arizona, United States Fake Subscription / Refund

She Tried to Cancel a Subscription She Never Ordered.

Total Loss
$82,000

She got an email about a subscription she never ordered and clicked the link to cancel. A man called offering a refund, got access to her computer, then claimed he’d refunded $49,000 too much and needed it paid back.

Police arrested two men when they came to her home to collect cash.

EFA warns you when an email is a fake bill or subscription notice built to get you on the phone. The safest move is to ignore it and check your real accounts yourself.

Named Victim — Documented Loss July 2022 Kusel, Rhineland-Palatinate, Germany Fake Bank Email

A Fake Savings Bank Email, Then a Fake Bank Call. About €66,000 Was Taken.

Total Loss
ABOUT €66,000

In early July a 61-year-old woman received an email that claimed to be from her Sparkasse savings bank. A phone call followed from a man claiming to work for the bank. The criminals took about €66,000 from her.

EFA warns you when an email claims to be from your bank but was not sent from your bank’s real address.

Named Victim — Documented Loss November 2023 Illinois, United States Fake PayPal Email

Fake PayPal Email Costs a Retired Priest $61,000 of His Life Savings.

Total Loss
$61,000

Robert Banzin, an 85-year-old retired Catholic priest, received an email that appeared to come from PayPal saying someone had bought something on eBay through his account. He searched online for a PayPal number, called it, and reached scammers posing as PayPal investigators. They persuaded him to withdraw just over $61,000 from his savings.

The Chicago Police Department’s Financial Crime Unit is investigating, and a deacon at his church started a fundraiser to replace the savings.

EFA warns you when an email uses a well-known brand like PayPal but was not sent from that company, so you can check your account directly before calling anyone.

Named Victim — Documented Loss May 2022 Kansas, United States Fake Antivirus Bill

Fake Geek Squad Renewal Email Costs a 69-Year-Old Man $60,500.

Total Loss
$60,500

A 69-year-old Saline County man received an email he thought came from Best Buy’s Geek Squad, charging him to renew a membership. The sheriff said the scammer apparently got into his online banking and moved money to make it look as if Geek Squad had overpaid him. In total he lost $60,500.

EFA warns you when an email uses a company name like Geek Squad but comes from an unrelated address, and when it pushes you to call about a charge.

Named Victim — Documented Loss Florida, United States Spoofed Email

Spoofed Email Diverts a Senior’s Settlement Payment.

Amount Diverted
$58,138

A Miami-Dade senior had asked the law firm handling her Roundup settlement to send her money to her credit union account. A paralegal then received a message that looked like it came from her, asking for the money to go to a different bank. The firm missed a small change in the sender’s address, and $58,138 was sent to the wrong account.

The firm recalled the wire, but police said about $29,376 had already been spent. A woman turned herself in on charges including theft from an elderly person and organized scheme to defraud.

EFA warns you when an email comes from an address that looks like a known contact’s but is slightly different, and when it asks to change where money is sent.

Source Local 10 News
Named Victim — Documented Loss January 2025 Connecticut, United States Fake PayPal Email

Fake PayPal Email Leads to a Nearly $50,000 Cash Pickup.

Total Loss
$49,900

A 90-year-old South Windsor man received an email that appeared to come from PayPal, claiming a Bitcoin purchase had flagged his account. He called the support number in the email, and the caller used a link to access his computer. He then withdrew cash from several bank branches and handed about $49,900 to a courier at his home.

When the scammer demanded another $20,000, police intercepted the second pickup and arrested a Brooklyn man on a conspiracy to commit larceny charge.

EFA warns you when an email claims a purchase you did not make and pushes you to call a support number in the message.

Source WFSB
Named Victim — Documented Loss March 2026 Elba Township, Michigan Fake Bank Email

She Replies to a “Fraudulent Charge” Email, and $49,675 Is Wired From Her Account.

Amount Wired — Mostly Recovered
$49,675

On March 6 a 69-year-old Elba Township woman replied to an email claiming her bank account had been fraudulently charged $350 and needed to be corrected. She gave the scammers personal information, which let them gain remote access to her computer or phone. $49,675 was then wired from her account to a bank in San Francisco.

Lapeer County Sheriff’s detectives seized $43,653.26 still in the receiving account, which was being returned to her. Her net loss was just over $6,000.

EFA warns you when an email uses the wording scammers rely on, like an unexpected charge that needs fixing right away.

Named Victim — Documented Loss January 2024 Amityville, New York Fake Antivirus Bill

A $399 Geek Squad Email Leads to Cash, Gift Cards and a Withdrawal Over Three Days.

Total Loss
$45,000

A 77-year-old Amityville man received an email, supposedly from the Geek Squad, reporting a $399 charge, and called the number listed. While he was logged into his bank, the scammer moved $40,000 between his accounts and persuaded him it was a mistake. The suspect collected $20,000 in cash at his home on January 29, he gave $5,000 in gift cards the next day, and $20,000 more was withdrawn from his account on January 31.

A 21-year-old man was arrested on February 1, 2024, when bank staff alerted police during a second withdrawal by another victim of the same scam. He was charged with grand larceny.

EFA warns you when an email is a fake bill that wants you to call a phone number. The safest move is to call the company on a number you look up yourself.

Named Victim — Documented Loss Ontario, Canada Fake Antivirus Bill

A $419 Fake Bill Cost Him More Than $40,000.

Total Loss
$40,000+

He got an email that looked like a $419 bill from Norton Antivirus. It ended up costing him more than $40,000.

EFA warns you when an email uses a well-known brand on a fake bill and pushes you to call a phone number about it.

Source CTV News
Named Victim — Documented Loss April 2025 Tennessee, United States Fake PayPal Email

Fake PayPal Emails Lead to a $40,000 Loss.

Total Loss
$40,000

An elderly Dickson County woman received emails that appeared to come from PayPal, claiming a payment discrepancy. She called the number in the email, and the scammers persuaded her to install remote access software, then moved money between her accounts. They convinced her to withdraw about $40,000 to repay a supposed overpayment, which she sent through a cryptocurrency machine.

After she refused to send more, deputies set up a sting and arrested a Texas woman alleged to be acting as a courier. The $40,000 had not been recovered.

EFA warns you when an email claims a billing problem and pushes you to call a phone number in the message.

Source Yahoo News
Named Victim — Documented Loss February 2025 Michigan, United States Fake PayPal Email

Fake PayPal Overpayment Email Costs a 75-Year-Old Woman More Than $35,000.

Total Loss
$35,900

A 75-year-old Troy woman received an email posing as PayPal that told her to call a number about an overpayment. On the call she was told she had been refunded $36,919 by mistake instead of $369.19 and had to pay it back. She sent $3,000 in Apple gift cards, $900 in Bitcoin and a $32,000 cashier’s check before realizing it was a scam.

Troy police were notified, and she is trying to stop the cashier’s check.

EFA warns you when an email claiming to be from PayPal asks you to call a phone number about a charge or refund, which is a common way these scams start.

Named Victim — Documented Loss November 2024 Warwick, New York Fake Antivirus Bill

A $419.99 Geek Squad Renewal Email Costs a 73-Year-Old $35,000 in Cash.

Total Loss
$35,000

A 73-year-old Warwick man received an email, supposedly from Best Buy’s Geek Squad, asking him to renew a service contract for $419.99. He withdrew $35,000 and gave it to a courier. He later withdrew $8,000 more before his daughter alerted him to the scam.

Police arranged a $22,000 hand-off with an envelope of paper and arrested the courier. A federal agent filed an affidavit seeking a warrant for conspiracy and wire fraud.

EFA warns you when an email looks like a renewal bill for tech support or antivirus, one of the most common ways these scams start.

Named Victim — Documented Loss California, United States Fake Antivirus Bill

Fake Geek Squad Renewal Email Costs a 75-Year-Old Woman $30,000.

Total Loss
$30,000

Sue DuPont, 75, of El Cajon received a fraudulent email posing as Best Buy’s Geek Squad saying she needed to renew her contract. She called, and the person on the phone talked her into giving him control of her computer. She lost about $30,000.

EFA warns you when a renewal email uses a well-known company name but was not sent by that company, before you call the number in it.

Named Victim — Documented Loss February 2026 Lithia, Florida Phishing Email

One Click on a Malicious Email, and an 81-Year-Old Hands $24,000 to a Courier.

Total Loss
$24,000

After an 81-year-old Lithia woman clicked a malicious email, detectives believe scammers gained remote access to her computer. They convinced her they had accidentally deposited $50,000 into her bank account. She withdrew $24,000 and gave it to a courier, who sent her a fake receipt.

When she was told to hand over another $25,000, Hillsborough County deputies prepared simulated cash for the pickup and arrested the courier, who was charged with organized fraud and theft from a person 65 or older.

EFA warns you when an email shows the signs of a phishing message, so you can stop before clicking anything in it.

Named Victim — Documented Loss Ohio, United States Brand Impersonation

Fake Discover Email Ends With Cash Handed to a Fake FBI Agent.

Total Loss
$23,000

A 76-year-old South Euclid woman received an email that appeared to come from Discover Card, saying her Social Security number was on the dark web. She searched online for help and called a scam customer service number, which passed her to a fake bank fraud expert. She withdrew $23,000 from three banks and handed it to a supposed undercover FBI agent in a parking lot.

She filed a claim with her bank, but the police report indicates the bank may not cover the loss because she withdrew the money herself.

EFA warns you when an email claims to be from a well-known company but does not come from it, and when it uses alarming language to rush you.

Named Victim — Documented Loss 2021 Wilmington, North Carolina, United States Fake Antivirus Bill

A Fake Antivirus Renewal Opened the Door to Their Bank Accounts.

Total Loss
$22,000

Scammers sent fake “Norton 360 with LifeLock” invoices saying a subscription had auto-renewed, then used them to get into victims’ bank accounts.

Wilmington police issued a public warning.

EFA warns you when an email uses a well-known brand on a fake renewal invoice and pushes you to call about it.

Source WECT
Named Victim — Documented Loss October 2024 California, United States Fake PayPal Email

Fake PayPal Email Leads a 93-Year-Old Man to Hand $20,000 in Cash to a Courier.

Total Loss
$20,000

On October 27, a 93-year-old Napa man received an email that told him to call a number about a PayPal transaction. On the call he was told he had been paid more than $30,000 and was asked to withdraw cash. He handed $20,000 to a courier who came to collect it.

Napa police arrested a 28-year-old San Jose man at a later pickup on charges including elder abuse; the $20,000 was not recovered.

EFA warns you when an email that claims to be from PayPal is not from PayPal and pushes you to call a number about a payment.

Named Victim — Documented Loss October 2024 German Flatts, New York Fake Antivirus Bill

He Calls to Dispute a $349.99 Geek Squad Charge and Loses $20,000 in Cash.

Total Loss
$20,000

A 61-year-old man received a “billing and invoice” email charging $349.99 for a Geek Squad subscription. When he called the number in the email to dispute it, the scammers claimed he had several fraudulent accounts and told him to withdraw money before his accounts were frozen. He lost $20,000 in cash.

State Police arrested two men on October 25, 2024, as they tried to pick up more money at his home.

EFA warns you when an email is a fake subscription bill with a phone number to call. That phone call is where these scams take hold.

Named Victim — Documented Loss September 2025 Massachusetts, United States Fake Bank Email

Fake Bank Email Leads to a $19,000 Cash Handoff.

Total Loss
$19,000

An 89-year-old Hingham woman received an email that appeared to be from her bank, warning of unusual activity on her account and asking her to call a number. The number reached a fake fraud department, and the caller stayed on the phone while she withdrew $19,000 from two bank branches. A man then came to her home to collect the cash.

EFA warns you when an email claims to be from your bank and urges you to call a number in the message instead of one you already have.

Named Victim — Documented Loss April 2025 Davis, California Fake Bank Email

A Fake Wells Fargo Email Sends a “Bank Representative” to an 82-Year-Old’s Door.

Total Loss
$18,000

An 82-year-old woman received an email, supposedly from Wells Fargo, saying her phone had been hacked and her bank account compromised, and telling her to call a fraud help desk. Over about four hours of calls and emails, scammers said she needed to pay $18,000 for a new debit card, account and checkbooks. A person posing as a bank representative collected the cash from her home in two envelopes.

The scammers called at least 10 times the next day demanding $18,000 more, and her caretaker called police. A Davis detective arrested a woman who came to the house, on charges including grand theft and elder abuse.

EFA warns you when an email pretends to be from your bank and pushes you to call a number..

Named Victim — Documented Loss September 2025 Illinois, United States Fake PayPal Email

Fake PayPal Email Leads to a $17,000 Cash Pickup.

Total Loss
$17,000

An 80-year-old Green Oaks woman received a fake PayPal email claiming she had made a purchase of more than $760 and telling her to call a number if she had not authorized it. When she called, the scammers got into her bank accounts, moved money around, and convinced her that PayPal had over-refunded her. A courier then collected $17,000 in cash from her at her senior living center.

Detectives traced the car using license plate readers, and two men were arrested and charged with felony theft.

EFA warns you when an email claims a charge you did not make and pushes you to call a phone number in the message.

Named Victim — Documented Loss March 2025 Hingham, Massachusetts, United States Fake FTC Email

The Email Said It Was From the Federal Trade Commission.

Total Loss
$15,500

She got an email claiming to be from the Federal Trade Commission, with official-looking material and a phone number for a supposed litigation officer. After calling, she was persuaded to send $15,500.

EFA warns you when an email claims to be a government agency but comes from an address that doesn’t belong to it, and when it pushes you to call a phone number.

Named Victim — Documented Loss Washington, D.C. area, United States Fake Geek Squad Email

A Fake Geek Squad Email Cost Her More Than $15,000.

Total Loss
$15,000+

Her family says she lost more than $15,000 after a fake Geek Squad email about reversing subscription charges.

EFA warns you when an email is a fake bill or subscription notice designed to get you to call a scammer’s phone number.

Named Victim — Documented Loss July 2023 Knittelsheim, Rhineland-Palatinate, Germany Phishing Email

An Email Asked Him to Log In to His Customer Account. €10,000 Was Debited.

Total Loss
€10,000

Phishing emails told recipients they had to log in to their customer account using a button in the message. A 64-year-old man from Knittelsheim fell for the scheme. The criminals then debited a total of €10,000 from his account.

EFA warns you when an email pushes you to sign in through a button or link that does not lead to the real company’s site.

Named Victim — Documented Loss March 2024 Kansas, United States Fake Antivirus Bill

Fake Norton LifeLock Renewal Email Costs a 72-Year-Old Man $11,000.

Total Loss
$11,000

A scammer posing as Norton LifeLock emailed a 72-year-old Salina man saying his account would be charged $450 for a renewal. He did not want to renew, so he called the number in the email. He ended up sending $8,000 in Bitcoin and $3,000 in gift cards.

He reported it to Salina police on March 7, and police are investigating.

EFA warns you when an email that looks like an antivirus renewal asks you to call a phone number, so you can check the account yourself instead.

Named Victim — Documented Loss November 2025 Kansas, United States Fake PayPal Email

Fake Purchase Alert Email Leads a 72-Year-Old Woman to Feed $9,900 Into a Bitcoin Machine.

Total Loss
$9,900

A 72-year-old Salina woman received an email saying she had made $399.99 in Bitcoin purchases on October 29 and to call a number if she had not authorized them. The caller got remote access to her computer. While he stayed on the phone, she deposited $9,900 into a Bitcoin machine.

EFA warns you when an email about a charge you do not recognize pushes you to call a phone number, a common start to remote-access scams.

Named Victim — Documented Loss February 2023 Port St. Lucie, Florida Fake PayPal Email

A Retired Police Officer, 85, Pays $9,500 Over a PayPal Email Saying He Owed $479.

Total Loss
$9,500

Frank Tumminia, an 85-year-old retired police officer, opened an email that appeared to be from PayPal. It said he owed $479 and that his checking account would be charged if he didn’t respond within two days. He sent $9,500 and realized right afterward that it was likely a scam.

He reported it to Port St. Lucie police.

EFA warns you when an email claims to be from PayPal but doesn’t come from PayPal, and when it pushes you to act within a deadline.

Named Victim — Documented Loss July 2020 Worthing, West Sussex, United Kingdom Phishing Email

A Fake TV Licence Email Said Her Direct Debit Had Failed. She Lost £6,900.

Total Loss
£6,900

Fraudsters sent thousands of fake TV Licensing emails claiming the recipient’s direct debit had failed and that they had to renew to avoid prosecution. Some were personalised to look genuine. A 67-year-old woman in Worthing lost £6,900 to this fraud.

EFA warns you when an email uses an organisation’s name, like TV Licensing, but comes from an address that organisation does not use, and when it uses threatening, urgent wording.

Named Victim — Documented Loss August 2012 Ripon, California Phishing Email

An Email “From the FDA” Threatens Arrest Unless a 62-Year-Old Pays Up.

Total Loss
$8,000

A 62-year-old Ripon woman received an official-looking email claiming to be from the Food and Drug Administration. It said she was under investigation in the Dominican Republic, was under surveillance and would be arrested unless she paid as part of a plea bargain. She first sent $2,000, and after further demands had sent $8,000 in total.

Ripon police said they would notify the FBI and the FDA.

EFA warns you when an email claims to be from an organization like a government agency but doesn’t come from it, and when it uses threats to rush you.

Named Victim — Documented Loss August 2025 Washington, United States Fake PayPal Email

Fake PayPal Charge Email Costs an Elderly Woman $5,000 in Bitcoin.

Total Loss
$5,000

An elderly Auburn woman received an email she believed was from PayPal about an unknown $1,289 charge. She called the number in the email and a man said he had accidentally refunded her $50,000 and needed it back. At his direction she sent $5,000 through Bitcoin before she became suspicious; he then threatened her and deleted a book she had been writing from her computer.

Police said the phone number was untraceable and Bitcoin is nonrefundable; the case is inactive pending new leads.

EFA warns you when an email that uses the PayPal name is not from PayPal and asks you to call a number about a charge.

Named Victim — Documented Loss February 2022 South Carolina, United States Fake Antivirus Bill

Fake Norton Charge Email Leads to $3,000 in Gift Cards.

Total Loss
$3,000

A 68-year-old Okatie woman received an email she believed came from Norton Security saying she had been fraudulently charged $400. The email told her to call immediately and gave a phone number. The man who answered had her buy Apple and Google Play gift cards and read him the numbers, and she believes he also got remote access to her computer.

EFA warns you when an email claims to be an antivirus bill and pushes you to call a phone number, a pattern used in fake renewal scams.

Named Victim — Documented Loss 2020 Hermiston, Oregon, United States Fake Title Company

The Email Said Not to Call. It Came From Gmail.

Total Loss
Life savings

A retired emergency dispatcher with three great-grandchildren, she was buying a bigger home. Two days before closing, an email “from the title company” told her to wire the down payment and closing costs, and not to call her contact because he’d be too busy. It had the logo, the employee’s name and a correct signature, but it came from a Gmail account.

The money was gone, and she had to move in with family in Washington.

A title company does not send wire instructions from a Gmail account, and a real one never tells you not to call. EFA warns you when a business name sits on a personal address and when an email asks you to wire closing money.

Named Victim — Documented Loss 2026 Leoben, Austria Fake Tax Portal

A Fake Tax Portal Email, Then a Fake Bank Call.

Total Loss
Life savings

A phishing email about FinanzOnline, Austria’s tax portal, took him to a convincing fake site. A fake bank call followed, and he lost his savings.

EFA warns you when an email uses a trusted name but links somewhere else, and when it looks built to collect your sign-in details.

Source Weekend.at
Documented Attack October 2026 United States Fake Government Email

Your Social Security Statement Is Ready. Except Social Security Never Sent It.

Documented Pattern
Government agency name on an address with no connection to the government
The report does not identify a victim or document any financial loss.

The email arrived from “Social Security Administrator” with the subject line “Statement Support Was Posted to Your Account Details Report.” It carried the agency's logo, a small box showing the year 2025 and a status of “Ready,” and a blue button to view the statement. It opened with “Dear Beneficiary.” There was no threat and no deadline. It simply offered something people actually want to see, and that is why it works. Social Security really does email people with online accounts to remind them their statement is available, so a fake one fits right into a habit people already have.

Shown in the inbox
Social Security Administrator
Where it actually came from
loradmiadministraciones.com

Social Security says most of its email comes from .gov addresses, with a short list of approved exceptions. This was not one of them.

Social Security's Office of the Inspector General warned in February 2026 about a significant increase in fake emails built exactly this way.

Anyone can type “Social Security Administrator” into the name on an email. It costs nothing and proves nothing. Most email apps show that friendly name and tuck the real address out of sight, and almost nobody goes looking for it. EFA does the looking for you. When an email claims to be a government agency and the address behind it doesn't belong to one, EFA tells you before you click. If you want your real statement, type ssa.gov/myaccount into your browser yourself.

Our Commitment to You

Every story on this page comes from a real source — police, courts, regulators, security researchers, or the company it happened to. We don’t invent victims and we don’t inflate losses.

Some cases have a named victim and a documented amount of money lost. Others are real attacks that researchers caught, where nobody has published a loss — we label those clearly and never imply a figure that isn’t there. And when we don’t know exactly what the original email looked like, we say so on the case instead of guessing.

They Didn’t See It Coming. You Can.

Every case on this page started with an email.

EFA is built to stop them before the damage is done.

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